L2 Network Engineer
Found in: Talent MY C2 - 2 weeks ago
Description
Tittle: L2 Network Engineer (Satellite Command Center - SCC)
Job Responsibilities: Monitor and perform regular health check on network infrastructure from alerts. Responsible for the incident management process, which involves logging of the incident into HP Service Manager, incident escalation, initial troubleshooting, and resolution. Perform technical troubleshooting in accordance to established troubleshooting procedures. Promptly communicate incident status and update respective parties. Respond and remediate in a timely manner in relation to any service outages with minimal guidance. Assist in other operational tasks as requested.
Qualifications
Job Requirements: Preferably Diploma or Degree in IT related courses or relevant experiences. Minimum 5 years of experience working in Network Operations Center (NOC) or related IT Support. Advantage if certified in CCNP or higher. Hands-on knowledge on IT equipment setup, WAN & LAN Good knowledge of network L2 & L3 protocols Knowledge in Banking IT environment will be a plus. Ability to work effectively in a dynamic, fast-paced environment. Ability to work under pressure and resolve issues quickly. Able to work with cross border colleagues. Working hours are based on rotation basis from Monday to Friday Shift 1: 6am to 3pm, Shift 2: 3pm to 12am Primary Location: Onsite, Cyberjaya Job Type : Full-time / Permanent
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