Customer Service Executive

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice...

Focus on customer service related activities; include order processing, supply chain management, inquiries, quotations, customer complaints and overall order tracking management.Collaborate with other departments to address customer needs and concerns.Prepare to take up full set of account management responsibilities.Support department and customer related...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Thai - **Job Details** - Company: Top BPO Malaysia - Job Title: Customer Success Specialist - Thai English Speaking - Location: GBS, Bayan Lepas,...

CUSTOMER SERVICE EXECUTIVE (ORDER MANAGEMENT)Add expected salary to your profile for insightsTo act as direct window with customer on sales order, delivery schedule, quotation, quality, outstanding payment, and other related matters.To keep track of on time delivery (OTD) for every shipment.Preparing on weekly/monthly/quarterly sales or inventory related...

Handling customer complaints or any major incidents - Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - Issuing refunds or compensation to customers; - Developing feedback or complaints procedures for customers to use; - Developing customer service...

Job Description 1. Act as the key window toward customer for Feedback, Quotation and Order Management. 2. Accepting customer PO and process it accordingly on time. Work with internal team deliver out the order as per customer requirements. 3. Assist reporting Manager to process RFQ with the objective Quote to Win. 4. Work proactive to accomplish assigned...

Add expected salary to your profile for insights.Ellsworth Adhesives is a global distributor specializing in the supply and logistics of specialty chemicals and equipment located in Wisconsin State of US. Backed by decades of experience and a team of experts, Ellsworth Adhesives offers customers complete solutions for their application needs by providing...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Freight Operations Manager, the Freight...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. Job Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with...

'¢ Act as interface between customer (Internal/External) and Opulent '¢ Provide pre-sales and post-sales support to customers' enquiry and follow up. '¢ Set realistic expectations, manage and resolve fulfillment related problems and provide support to customers ensuring a high level of satisfaction in any of the following area: a. Customer master records...

Bayan Lepas, Penang - MYR 2800-3500 **Qualifications**: Business Studies/Administration/Management, Commerce, Marketing or equivalent. - Major in Business Information will be an added advantage. **Requirements**: - Excellent customer service and interpersonal skills. - Excellent communication skills. - Demonstrate analytical and problem-solving skills and...

**Qualifications**: - Major in Business Information will be an added advantage. **Other Requirements**: - Excellent customer service and interpersonal skills. - Excellent communication skills. - Demonstrate analytical and problem-solving skills and multi-tasking. - Advanced computer proficiency level in Microsoft Excel and data entry. - A team player and...

**Qualifications**: **Other Requirements**: - Excellent customer service and interpersonal skills. - Excellent communication skills. - Demonstrate analytical and problem-solving skills and multi-tasking. - Advanced computer proficiency level in Microsoft Excel & data entry. - A team player and initiative. - Fresh graduates are welcome to apply. **Job...

**Requirements**: - Min of 5years experience in customer service executive level. - Diploma / Degree in related field. - Good command of spoken and written in English - Possess good interpersonal, communication and customer servicing skills. - Self-motivated and result driven with initiatives to constantly seek process improvement - Have basic knowledge on...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

**The Company**: Our client is a European international freight forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has a strong networks and offices in Europe, Asia, America, Africa, Oceania, and Middle East. **The Customer Service Executive, Ocean...

**Responsibilities: -** - Responsible for the areas of competency development, succession planning, talent management, talent acquisition, employment law compliance, employee relations, employee engagement, change management and process improvement. - Develop effective Manpower Planning, employment sources and selection process to ensure the employment of...

To support our team in PacTech Asia in Malaysia, we are looking for a Customer Service Executive (M/F/d) for the next possible date. **About PacTech** **Responsibilities**: - Be the main contact for assigned key customer accounts for orders, complaints and assistance - To attend to new inquiries and RFQ from customers and potential customers - To...

Responsibilities:The Global Desktop Field Service Director will be responsible for leading and managing a geographically distributed team of managers and support staff. This includes developing and executing the strategic vision for the global Desktop field service function, collaborating with senior leadership to align field service strategies with overall...