Customer Support
4 days ago
Job Responsibilities:
- Provides meaning-for-meaning interpreting.
- Follows interpreter protocols as per training, policies, and procedures.
- Follows all policies and procedures related to information confidentiality and interpreter ethics.
- Attends all required training.
- Maintains confidentiality as policies.
- Uses standard office equipment such as telephones, computers, copiers, and fax machines.
- All employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; learn from directions, observations, and mistakes; work independently or as part of a team; interact appropriately with others including co-workers, supervisors, and customers; and work with supervision, receiving instructions/feedback.
Job Requirements:
- Fluency in Mandarin/Cantonese & English
- Skilled at communicating, both orally and in writing in Mandarin/Cantonese & English
- Basic understanding of linguistics and different cultures.
- Skilled in adjusting to rapidly changing circumstances
- Ability to react calmly and effectively in emergency situations
- Strong attention to detail and accuracy
- Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
- Skilled at keeping supervisors informed of problems or issues
- Exceptional commitment to confidentiality
- Skilled in establishing and maintaining effective work relationships
- Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.
Working Time:
5 days per week (any 2 days off),
Permanent night shift (Shift allowances provided)
Salary Range:
Basic salary: RM 4000 - 5000
Transportation allowance: RM 500 per month (pro-rated) based on the number of working days travelled
Night shift allowance: RM 25 per night *22 working days = RM 550
Total all-inclusive salary: RM5000 - RM6000+
Sign on bonus: RM 1000 upon contract extension of 12 months
**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 12 months
Pay: RM5,000.00 - RM6,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Vision insurance
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- Rotational shift
Supplemental pay types:
- Signing bonus
**Language**:
- Mandarin (preferred)
- Cantonese (preferred)
**Location**:
- Cyberjaya (preferred)
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