Corporate Individual Associate

2 months ago

Kuala Lumpur, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

To assist in achieving GA Targets assigned by supporting Account Managers and handle customer enquiries for mobile products.
- What are you accountable for?- To assist in achieving GA Targets assigned by supporting Account Managers and handle customer enquiries for mobile products
- To assist in all mobile product related activities across all Corporate verticals and clusters
- To assist on requirements, tenders, ad-hoc basis, presales/customer engagement support
- To be the influencer and specialist in all Mobile related products and offerings specifically for Corporate segment
- The go-to-person when it comes to mobile related requirements coming from all Corporate Account Managers
- To recommend solution and highlight to the immediate supervisor on competitive mobile related requirements.
- To establish and execute on-ground customer engagements as determined by the immediate supervisor on a periodic basis
- To proactively understand targeted customer pain-points, value propositions required and any other feedback required to improve overall mobile offerings
- To participate in alignment meetings with relevant internal stakeholder and all internal forums if required
- To take ownership of the mobiles related operations specifically for digital channels (ecommerce & microsite updates, improvements required, lead escalation and management)

What do you need to have for this role?
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Result driven and passionate individual who eager to help customer by providing solutions based on customer needs
- Relationship management skills and openness to feedback
- Tertiary education in business administration, sales or relevant field

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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