Specialist - Database Service

2 weeks ago


Bangsar South, Malaysia Sudong Sdn Bhd Full time

**Specialist - Database Service**

**Kuala Lumpur**

**Database Development & Administration (Information & Communication Technology)**

Full time

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

**Position Summary**:
You are responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

**Responsibilities**:

- Provide 1st and 2nd level operational database support.
- Assist and respond promptly to incident, investigate and provide resolution of incidents escalated.
- Manage database changes through change request process & provide status reports to the relevant parties.
- Monitor & measure the performance & availability of databases proactively.
- Perform regular security patching.
- Handle service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Perform performance tuning and resource optimization as required.
- Maintaining a knowledge base to ensure database intellectual property is retained.
- Support other ad-hoc duties been assigned.

**Job Requirements**:

- Minimum Bachelor's Degree in Computer Science or equivalent.
- Professional Certification in Oracle, MS SQL and EDB.
- Minimum 3 year of experience in Oracle, PostgreSQL and MS SQL.
- Experience in performing database Patching, backup & recovery as well as excellent troubleshooting and performance tuning skill is a must.
- Experience in implement database hardening as per CIS Benchmarks.
- Experience in EDB Cluster management using EFM.
- Good skillset in Impact Analysis of DB Change.
- Good in problem solving skills.
- Ability to influence an outcome without creating conflict.
- Able to provide prompt 24x7 support.

**Salary**: RM6,000.00 - RM9,500.00 per month

Schedule:

- Monday to Friday



  • Bangsar South, Malaysia Universal Serviced Offices Full time

    **Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...


  • Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...


  • Bangsar South, Malaysia AP Millennium Consultants Full time

    Location: Office is based at Kerinchi Industry: Telecommunications Working hours: Earliest shift starts at 8am, last shift ends at 10pm Working days: 5 days, 2 days off **Salary**: RM2500 + OT Employment Status: 6 contract Requirement: Minimum SPM holder - Pass in BM, English, Maths, Sejarah Good spoken English Able to work shift hours Malaysian citizens...


  • Bangsar South, Malaysia BD Full time

    Job Description Summary **Job Description**: - We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions...


  • Bangsar South, Malaysia BD Full time

    Job Description Summary This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and facilitating resolution for BD automated dispensing Platforms (Pyxis®...


  • Bangsar South, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    Job Description: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients, and agents - The ability to manage a diverse range of tasks - A fluency in English, both verbal and...


  • Bangsar South, Malaysia BD Malaysia Full time

    Job Description Summary This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and facilitating resolution for BD automated dispensing Platforms (Pyxis®...


  • Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

    Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...


  • Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    Customer Backend Support Specialist - Non voice Intake Date: 26 March 2024 Position: CustomerSupport Specialist - Backend Office: Bangsar South, KL Salary range: RM 2200 - RM 2400 (Based on total related working experience) Working hours: 10 AM - 7 PM Working days: 5 days (Monday - Friday) **Job Requirement**: - Hold a Diploma/Advanced Diploma,...


  • Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    Customer Backend Support Specialist - Non voice Intake Date: 26 March 2024 Position: CustomerSupport Specialist - Backend Office: Bangsar South, KL Salary range: RM 2200 - RM 2400 (Based on total related working experience) Working hours: 10 AM - 7 PM Working days: 5 days (Monday - Friday) **Job Requirement**: - Hold a Diploma/Advanced Diploma,...


  • Bangsar South, Malaysia RESOURCES ENTITY SDN BHD Full time

    **Project for 6 Months Only** - **Full job description**_ PROJECT: Astro Customer service What you will do: Interact with customers via telephone to provide information and assistance. Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service. Able to...


  • Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    **Position Overview**: We are seeking a motivated and enthusiastic Lead Acquisition Specialist to join our dynamic team. In this role, you'll take the lead in connecting with potential customers via phone, showcasing our outstanding products/services, and employing your persuasive communication skills to ignite sales success. You'll be the driving force...


  • Bangsar South, Malaysia ManpowerGroup Full time

    Looking to cement your career in the healthcare sector? Look no further. We are looking for a passionate Customer Experience Specialist who is ready to elevate patient experiences in a fast paced environment. Position Overview: As a Customer Experience Associate, you will be the first point of contact for our valued customers. Your primary responsibility is...


  • Bangsar South, Malaysia 4e Full time

    **主要职责:** - 提供专业、高效的越南语客户服务,回答用户关于加密货币交易、平台功能以及账户操作等方面的咨询。 - 负责处理用户的问题、投诉和建议,确保问题能够及时、准确地解决。 - 协助解答关于交易流程、数字资产存取、安全性等问题。 -...

  • Clinical Assistant

    4 weeks ago


    Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **Position summary**: To handle the health screening process for customers. To assist in day-to-day operation. To prepare customers for relevant tests or investigations. Maintain good communication with relevant departments and clinics. - Adhere to and implement all company policies and procedures - Manage, assist & conduct relevant medical check-up tests &...


  • Bangsar South, Malaysia SummitNext Technologies Sdn Bhd Full time

    We SummitNext Technologies Sdn Bhd are a BPO and a Technology Solutions provider company based in PJ, Selangor. We are growing at a fast pace and offering unique services to our clients. We are looking for **Digital Marketing Specialist** for our client that operates in the **FX & CFDs industry**. This position is expected to add value to our Company’s...

  • IT Specialist

    4 weeks ago


    Bangsar South, Malaysia Eve (M) Solution Full time

    Responsible for supporting, maintaining and optimising Infrastructure and Systems operations. - Incident Management; ability to proactively follow up with the team members and vendors to ensure a quick resolution to all incidents encountered. - Reporting of cost, usage and inventory for licences and IT equipment for trending and tracking. - Able to...


  • Bangsar South, Malaysia BD Malaysia Full time

    Job Description Summary You will execute Customer Order Management functions for BDI internal and external customers. You will also work closely with business, distributors/end customers, internal customers, finance, and RA & supply chain to ensure timely delivery of goods. Lastly, you will support business objectives; deliver high level of service &...


  • Bangsar South, Malaysia Estrada International Staffing Solution Full time

    **LOCATION**: Bangsar South, Kuala Lumpur. **Salary**:RM 4500 **Language**: Cantonese + English **Shift Timing**: 24/7, Rotational **Work Experience**: At least 1 year of Customer Service Experience **Work Setup**: Work From Office **Start Date**: August 19th **Head Count**: 19 **JOB DESCRIPTION** - Malaysian that can speak in Cantonese and English,...


  • Bangsar South, Malaysia RF HR Solutions Sdn Bhd Full time

    Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...