Japanese Speaking Service Desk Analyst

3 weeks ago


Kuala Lumpur, Malaysia JAC Malaysia Full time

Contract type:
- Permanent- Location:
- Kuala Lumpur- Specialisation:
- Business Process Outsourcing & Global Business Service- Reference:
- PR/155753- Contact details:
- Amirah Azhar- Job published:
- August 18, 2023 14:31- Opportunity working with forward-thinking company dedicated to delivering top-notch technical support to their valued users. As a Remote Support Specialist, you will play a crucial role in ensuring our users' computer systems run smoothly.**Your Role**:

- Skillfully address Level 1 service desk technical inquiries, meeting outlined service objectives.
- Maintain thorough documentation of customer interactions to facilitate future reference and actions.
- Demonstrate clear communication and guide users through troubleshooting steps to identify and resolve technical issues.

**What You'll Bring**:

- Fluent in Japanese and English in speaking, writing and reading.
- Technical knowledge/expertise to support technical related queries and troubleshooting
- Good support knowledge of Windows Operating systems, general standard knowledge on off the shelves software like Microsoft Office and etc.
- Open to work 5 days per week with rotational shift changes monthly basis

**What We Offer**:

- collaborative environment where innovation is encouraged.
- competitive compensation
- opportunities for skill growth
- #LI-JACMY
- #statekl


  • Service Desk Analyst

    4 weeks ago


    Kuala Lumpur, Malaysia Tata Consultancy Services Full time

    **About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. **Please find the job description below.** **Job Title**:Service Desk Analyst (English + Japanese) **Location**: Kuala Lumpur, Malaysia **Expectations from the Role** - Should possess good...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JAC Malaysia Full time

    Contract type: Permanent Location: Kuala Lumpur Specialisation:Business Process Outsourcing & Global Business ServiceReference: PR/ Contact details: Amirah Azhar Job published:August 18, :31Opportunity working with forward-thinking company dedicated to delivering top-notch technical support to their valued users. As a Remote Support Specialist, you will play...

  • Service Desk Analyst

    2 months ago


    Kuala Lumpur, Malaysia Tata Consultancy Services Malaysia Full time

    **About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief. Please find the job description below. **Job Title**: Service Desk Analyst (English + Japanese) **Location**: Kuala Lumpur, Malaysia Expectations from the Role - Should possess good communication...

  • Service Desk Analyst

    60 minutes ago


    Kuala Lumpur, Malaysia Tata Consultancy Services Malaysia Full time

    **About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief. Please find the job description below. **Job Title**: Service Desk Analyst (English + Japanese) **Location**: Kuala Lumpur, Malaysia Expectations from the Role - Should possess good communication...


  • Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    Position: Japanese Speaking Finance Analyst (Junior Level)Company Background: Multinational Shared ServicesTenure: PermanentWorking Location: Kuala Lumpur, MalaysiaRemuneration: RM5,000-6,200 + Yearly BonusesJob Summary:We are currently looking for a Japanese Speaking Finance Analyst (Junior Level) to join the esteemed Multinational Shared Services Center....

  • Service desk analyst

    4 weeks ago


    Kuala Lumpur, Malaysia Pccw Full time

    Service Desk Analyst (Cantonese Speaking) This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possible. Responsibilities: Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of...

  • Service desk analyst

    1 month ago


    Kuala Lumpur, Malaysia Pccw Full time

    Service Desk Analyst (Cantonese Speaking) This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possible. Responsibilities: Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of...


  • Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Japanese Speaking Finance Analyst (Junior Level)** **Company Background**: Multinational Shared Services **Tenure**: Permanent **Working Location**: Kuala Lumpur, Malaysia **Remuneration**: RM5,000-6,200 + Yearly Bonuses **Job Summary**: We are currently looking for a Japanese Speaking Finance Analyst (Junior Level) to join the esteemed...


  • Kuala Lumpur, Malaysia Jac Recruitment Full time

    Opportunity working with Multinational Japanese Company as Business Analyst related to hardware/software project.  Role Description: You will be the primary responsibilities include briefing project members on user requirements, technical specifications, and test documents based on the design documents. You will managing the project from start to finish,...


  • Kuala Lumpur, Malaysia Jac Recruitment Full time

    Opportunity working with Multinational Japanese Company as Business Analyst related to hardware/software project.  Role Description: You will be the primary responsibilities include briefing project members on user requirements, technical specifications, and test documents based on the design documents. You will managing the project from start to finish,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Jac Recruitment Full time

    Opportunity working with Multinational Japanese Company as Business Analyst related to hardware/software projectRole Description: You will be the primary responsibilities include briefing project members on user requirements, technical specifications, and test documents based on the design documents. You will managing the project from start to finish,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Jac Recruitment Full time

    Opportunity working with Multinational Japanese Company as Business Analyst related to hardware/software projectRole Description: You will be the primary responsibilities include briefing project members on user requirements, technical specifications, and test documents based on the design documents. You will managing the project from start to finish,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Jac Recruitment Full time

    Opportunity working with Multinational Japanese Company as Business Analyst related to hardware/software projectRole Description: You will be the primary responsibilities include briefing project members on user requirements, technical specifications, and test documents based on the design documents. You will managing the project from start to finish,...

  • Service Desk Analyst

    3 weeks ago


    Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

    Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...


  • Kuala Lumpur, Malaysia Cognizant Full time

    Service Desk Specialist (Japanese Language) Do you have Technical Support experience, and are you seeking a new full-time job? Cognizant is recruiting a Technical Support Analyst, and the role comes with an attractive salary and a benefits package. As an IT Troubleshooting Troubleshooter, you will handle end-user voice calls in Japanese. You will also...

  • Service Desk Analyst

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full time

    About TCS:A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief.Please find the job description below.Job Title:Service Desk Analyst (English + Japanese)Location: Kuala Lumpur, MalaysiaExpectations from the Role Should possess good communication skills. Should have...


  • Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    Hi Japanese Speaking job seekers! **Application form link**: - ______________ **Position: Japanese Speaking RTR Specialist (Junior - Senior)** **Company Background**: Multinational Shared Services **Tenure**: Permanent **Working Location**: Kuala Lumpur, Malaysia **Remuneration**: RM5,500-8,000 + Yearly Bonuses **Job Summary**: We are currently...


  • Kuala Lumpur, Malaysia Kamlax Global Technologies SDN BHD Full time

    Job Title: IT Service Desk Analyst **Job Type**: 12 Months, Extendable Job Location: Kuala Lumpur **Job Description**: Responsible for the execution and delivery of IT Helpdesk services, project delivery and end user service excellence. Ensure reported cases are properly closed and meet the SLA between IT and business. Attend tickets on ID/Access...

  • Service desk analyst

    1 month ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Pccw Full time

    Service Desk Analyst (Cantonese Speaking) This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possibleResponsibilities:Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of...

  • Service desk analyst

    4 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Pccw Full time

    Service Desk Analyst (Cantonese Speaking) This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possibleResponsibilities:Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of...