Customer Service

2 weeks ago


Alor Gajah, Malaysia CORVUS TECHUB SDN BHD Full time

Do you have experience in helping customers with complaints and questions, give customers information about products and services, take orders, and process returns? Are you looking for an opportunity where you can develop your expertise and challenge yourself? Then you came to the right place We are looking for a CUSTOMER SERVICE. Your responsibility are: 1. To maintaining a positive, empathetic and professional attitude towards customers always 2. To recommend potential products or services to management by collecting customer information and analyzing customer needs 3. To handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution 4. To identify and assess customers’ needs to achieve satisfaction and make customer repeat order 5. To build sustainable relationships of trust through open and interactive communication 6. Follow up work order till deliverable to customers 7. Supporting sales to achieve sales target You are best equipped for this task if you have: 1. Minimum DIPLOMA 2. Work within strict deadlines 3. Ability to establish and maintain effective working relationships with employees. 4. Experience in similar industry is preferable 5. Negotiate skill required 6. Written and verbal communications skills proficient 7. Computer literate (Microsoft Word, Office, Excel) Benefits that you will get if you work with us: 1. Overtime Paid 2. Performance Bonus 3. Opportunities for Promotion 4. Medical Claim 5. Annual Leave
VISION & MISSION - To make working environment free of Dictatorship - To create a better everyday life One stop solution Reliable partner to our customers Win Win Solution OUR SERVICES - PCB Design & Development - Test Development (ASL1000 to ETS88) - PCB Refurbishment - Hardware Repair/ Troubleshooting - Trading Electronic Components - Mechanical Parts - Cable Fabrication - ASL1000 Tester Card
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


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