Tl,fraud Risk Ops-mandarin Speaker
5 months ago
Create the strategy to continuously build and mature our fraud risk operation team. Manage the day-to-day operational and capacity needs, while handling and supporting escalation;
- Manage a team of fraud risk representatives to efficiently identify and prevent losses arising from common fraud types such as ID theft, friendly fraud, social engineering, elderly abuse, bot attacks etc;
- Create and maintain new and existing risk and fraud investigation review procedures and processes to support new and existing products and services;
- Create and implement a risk operational excellence program and culture supporting our customer servicing to align customer experience with our risk policies, processes, and procedures - Maintain a team of high-performing investigators who can contribute to the overall fraud and loss mitigation initiatives - Work closely with key partners and stakeholders to educate and influence the company regarding fraud risk management on our platform.
As an employee of Centauri Services And Technology, you will have access to tailored professional development opportunities whereby employees get to wear many hats and gain different skill sets with a competitive pay package. We work hard to ensure that our workplace is a diverse, innovative environment that instigates collaborations, creativity, and intrapreneurship in a flexible future workplace. Centauri Services And Technology is located in the heart of Kuala Lumpur for International Finance and Business - Exchange 106, which convenient closely to MRT Tun Razak Exchange.
Bachelor's or Equivalent
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