Customer Support Assistant
6 months ago
Attending to walk-in customers and phone inquiries in the branch;
- Opening and maintaining customer accounts for all products & services;
- Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP);
- Provide after-sales customer service and public relations support;
- Support branch operations and administration tasks.
**Requirements**:
- Minimum SPM or Diploma in any field;
- Fresh graduates are encouraged to apply;
- Computer literate (basic knowledge of MS Office)
- Having experience in remittance or money changing will be added advantage.
- Willing to be based at Kuala Lumpur Main Branch,No.10, Ground Floor, Wisma GTK, Jalan Hang Lekiu, 50100 Kuala Lumpur.
/Contract
**Salary**: From RM1,700.00 per month
**Additional Information**
We provide a safe and healthy working environment that is stimulating and collaborative, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers.
**We Also Offer a Comprehensive Benefits Package Including**
- Competitive salary
- Company healthcare
- Insurance coverages
**Salary**: From RM1,700.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
-
Assistant Corporate Sales Manager
2 days ago
Kuala Lumpur, Malaysia Assistant Corporate Sales Manager Full time-Job Highlights - South East Asia’s Leading Payment Gateway Provider Medical, Dental and Optical Benefits Free Daily Breakfast and Fresh Fruits -Job Description **Get to know the role and the day-to-day activities**: - Manages corporate accounts to ensure clients' needs are met efficiently and professionally. - In charges of retention of corporate...
-
Customer Support
7 months ago
Kuala Lumpur, Malaysia OX HR Consultancy Full time**Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...
-
Customer Support Assistant
7 months ago
Kuala Lumpur, Malaysia Merchantrade Asia Sdn Bhd Full time**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...
-
Customer Support
6 months ago
Kuala Lumpur, Malaysia PRACBIZ SDN. BHD. Full time**Responsibilities**: - Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. - Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer...
-
Accounts Clerk
6 months ago
Kuala Lumpur, Malaysia CWS Firm (Virtual Assistant) Full timeResponsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts. Other duties and responsibilities include: - 1) book-keeping and general accounting 2) handle the data entry and daily financial records, 2) adding up all the...
-
Customer Support
6 months ago
Kuala Lumpur, Malaysia FUNCROWD SDN BHD Full timeAn opening for 2 positions. A new, vibrant company seeking to hire young, ambitious and driven Key Account, you will assist in managing client relationships, provide customer support, and contribute to sales efforts. Strong communication and organizational skills are required, along with Basic Microsoft Office and Editing Template Design. The position offers...
-
Customer Support Agent
3 months ago
Kuala Lumpur, Malaysia Pertiwi Oligo Sdn Bhd Full time**About Oligo Business Services**: Oligo Business Services Pte Ltd is a leading HR service provider and consultancy, specializing in delivering high-quality HR and payroll solutions to clients across Singapore and Malaysia. We primarily support customers using Unit4 Prosoft HRMS and provide expert guidance on HR-related issues such as payroll, leave...
-
Customer Support
6 months ago
Kuala Lumpur, Malaysia Hayat Technologies Sdn Bhd Full time**Key Responsibilities**: 1) Customer Assistance - Respond promptly to customer inquiries via Respond.io, Selcare CRM and WhatsApp or other communication channels. - Monitor all Selangkah Social Media including replying to a comment. - Provide accurate information and guidance to customers on product features, usage, and troubleshooting steps. - Answering...
-
Customer Support Executive
9 months ago
Kuala Lumpur, Malaysia TG Holding Full time**Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...
-
Customer Support Agent
4 months ago
Kuala Lumpur, Malaysia MPS Full timeWorking location : KL Sentral Preferred Russian/ German speaker. Role & Responsibilities: - Take call and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering patient assistance. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement,...
-
Customer Support Specialist
7 months ago
Kuala Lumpur, Malaysia Maju Digital Full timeAbout Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...
-
Customer Support Specialist
7 months ago
Kuala Lumpur, Malaysia Maju Digital Full timeAbout Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...
-
Customer Support Specialist
7 months ago
Kuala Lumpur, Malaysia Maju Digital Full timeAbout Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...
-
Customer Support Executive
7 months ago
Kuala Lumpur, Malaysia OX HR Consultancy Full time**Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and transactions. - Continuously strive to...
-
Customer Support Executive
7 months ago
Kuala Lumpur, Malaysia OX HR Consultancy Full time**Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and transactions. - Continuously strive to...
-
Customer Support Executive
6 months ago
Kuala Lumpur, Malaysia OX HR Consultancy Full time**Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and transactions. - Continuously strive to...
-
Customer Support Executive
7 months ago
Kuala Lumpur, Malaysia OX HR Consultancy Full time**Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and transactions. - Continuously strive to...
-
External Service Provider with English and
2 days ago
Kuala Lumpur, Malaysia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
-
Customer Support Assistant
6 hours ago
Kuala Lumpur, Malaysia Scholastic Asia Sdn Bhd Full timeJob Summary: Customer Support Assistant supports Customer Support Manager to ensure all online classes set up and support parents and students related issues. Responsibilities: 1. Assist the class teacher to ensure all online set up and connectivity is ready prior to each session. 2. Undertake to observe and report any student who may need guidance to the...
-
Executive, Journify Customer Support
7 months ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: - Manager Operations & Customer Support **Role Purpose**: - Responsible to assist Senior Executive of JCS to do investigation, analysis, data management and reporting. Expected to provide excellent customer service & experience by delivering accurate and timely response to feedback request/escalated cases. Where possible to proactively...