Customer Service Logistic

Job Description:Serve as the primary point of contact for assigned key clients, representing the voice of the customer internally and responding promptly to commercial inquiries.Cross-sell and up-sell existing and assigned clients to grow our share of wallet.Analyze data and trends to provide intel to customers via market updates.Collaborate with internal...

The Logistics Customer Service Representative will oversee all aspects of accounts relating to the international transportation of goods and maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and...

Location: Taman Molek Jb (_**Shipping & Logistics company)**_ At least 1 year experience in manufacturing or logistics industry, or diploma in Maritime background. JOB DESCRIPTION: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide...

Understand customer needs and provide appropriate logistic solutions to meet their requirements. - Act as main entry point to arrange job orders, follow up, and monitoring the shipment process to ensure customers’ expectations are met and all customers’ requests are completed as agreed. - Placing necessary orders with Transport / Operations Team or Sub...

**Requirements**: - GCE 'O' level and/or Diploma in relevant discipline - Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry - Proven knowledge of ocean freight shipment documentation & processes (MSDS, DGD, B/L) and legislation (DOT CFR 49, IMDG, FMC, INCOTERMS) - Customer focused and a great team...

Reporting to Customer Service Manager and/ or appointed immediate superior 2. Attend to customers complaints and find solutions to all complaints. 3. To ensure that all daily transportations and shipments are scheduled to customers’ needs. 4. To coordinate with all related parties inclusive of customers ensuring shipments in order. 5. To ensure that...

The Logistics Customer Service Representative will oversee all aspects of accounts relating to the international transportation of goods and maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and...

Salary Range : RM2000-RM2500 Working Hours: 8.30am-5.30pm (Mon-Sat) *After Confirmation, will be alternate Saturday. Working Location: Senai, Johor Bahru - Company Background: Logistic Industry Job Scope: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. -...

**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...

**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...

**Responsibilities**: - Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers. - Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies. - Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions. - Benchmark...

**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...

Manage and oversee import/export and cross-border shipments, ensuring timely deliveries.Prepare and process Singapore customs forms and permits (e.g., TradeNet, GST, CO, and other regulatory documents).Ensure compliance with Singapore and Malaysia customs regulations, including duty and tax requirements.Coordinate with freight forwarders, transporters, and...

KEY RESPONSIBILITIES:Customs Compliance: Ensure all import/export activities comply with local, federal, and international customs regulations and trade laws.Documentation Management: Prepare and review necessary documentation (e.g., commercial invoices, certificates of origin, bill of lading) for customs clearance and ensure all records are accurate and...

Taman Molek Jb (Shipping and Logistics Company) At least **one year** of experience in the **manufacturing or logistics industries, or a diploma in Maritime.** **DESCRIPTION OF THE JOB**: - Assist with the management of current client accounts. - Handle a high volume of incoming and outgoing phone calls. - Maintain contact with carriers and customers. -...

Manage shipments with customers and vendors, eg. shipping lines, airlines etc. Maintain good relationships with both internal and external stakeholders. Handle all customers' enquiries timely and effectively. Ensure compliance with customer’s Standard Operating Procedures and all data are prepared correctly in the system. Coordinate with multiple parties...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Reporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportation and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening and...