Customer Service Logistic
7 months ago
Understand customer needs and provide appropriate logistic solutions to meet their requirements.
- Act as main entry point to arrange job orders, follow up, and monitoring the shipment process to ensure customers’ expectations are met and all customers’ requests are completed as agreed.
- Placing necessary orders with Transport / Operations Team or Sub contractor based on client’s job requirements.
- To liaise with carrier, transporter, suppliers and customers and relevant departments for shipments arrangement.
- To ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to immediate Superior for assistance and advice if unable to resolve the issues.
- To assist superior in any way to achieve branch’s target and to take up and/or follow the new job assignment, instruction, order, advice etc. which are given by superior time to time.
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Customer Service Officer
7 months ago
Johor Bahru, Malaysia JOBBUILDER Full timeLocation: Taman Molek Jb (_**Shipping & Logistics company)**_ At least 1 year experience in manufacturing or logistics industry, or diploma in Maritime background. JOB DESCRIPTION: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide...
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Customer Service Officer
7 months ago
Johor Bahru, Malaysia JOBBUILDER Full timeLocation: Taman Molek Jb (_**Shipping & Logistics company)**_ At least 1 year experience in manufacturing or logistics industry, or diploma in Maritime background. JOB DESCRIPTION: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide...
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Operation Assistant
7 months ago
Johor Bahru, Malaysia FF ONE LOGISTIC SDN BHD Full time**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...
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Operation Assistant
7 months ago
Johor Bahru, Malaysia FF ONE LOGISTIC SDN BHD Full time**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...
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Operation Assistant
7 months ago
Johor Bahru, Malaysia FF ONE LOGISTIC SDN BHD Full time**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...
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Customer Service Officer
7 months ago
Johor Bahru, Malaysia JOBBUILDER Full timeTaman Molek Jb (Shipping and Logistics Company) At least **one year** of experience in the **manufacturing or logistics industries, or a diploma in Maritime.** **DESCRIPTION OF THE JOB**: - Assist with the management of current client accounts. - Handle a high volume of incoming and outgoing phone calls. - Maintain contact with carriers and customers. -...
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Customer Service Executive
7 months ago
Johor Bahru, Malaysia JOBBUILDER Full time**Responsibilities**: **Job Requirements**: - Responsible for processing and managing customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner - Act as a key interface for all customers’ orders and logistics enquiries - Point of contact for customers in all purchase orders and deliveries/shipment...
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Logistics & Custom Clearance Manager
7 months ago
Johor Bahru, Malaysia Agensi Pekerjaan Excel Top Choice Sdn Bhd Full time**Key Responsibilities**: - Coordinate with QC Team, Planner, and Logistics Colleagues activities for the efficient movement of goods. - Monitor and optimize supply chain processes to minimize costs and enhance productivity. - Develop and implement logistics strategies to streamline operations and improve overall efficiency. - Conduct analysis of logistics...
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Customer Service/logistics
6 months ago
Johor Bahru, Malaysia Cel Logistics Sdn Bhd Full timeReporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportation and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening and...
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Customer Service Executive
6 months ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
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Customer Service Officer
7 months ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
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Customer Service
6 months ago
Johor Bahru, Malaysia Cel Logistics Sdn Bhd Full timeReporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportations and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening...
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Customer Service Coordinator
7 months ago
Johor Bahru, Malaysia Cel Logistics Sdn Bhd Full timeReporting to Customer Service Manager and/ or appointed immediate superior 2. Attend to customers complaints and find solutions to all complaints. 3. To ensure that all daily transportations and shipments are scheduled to customers’ needs. 4. To coordinate with all related parties inclusive of customers ensuring shipments in order. 5. To ensure that...
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Customer Service
3 hours ago
Johor Bahru, Malaysia Topmix Resources Sdn Bhd Full timeJob Scope: - Provide outstanding customer service to improve customer satisfaction and relationship - Prepare Sales order (cash) and Delivery order (DO) - Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers - Handle incoming phone calls related to; return material requests, product sample and...
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Customer Service Consultant
7 months ago
Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...
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Customer Service
2 days ago
Johor Bahru, Malaysia WING YET LOGISTICS SDN BHD Full timeThe Customer Service Representative is the engine of Wing Yet Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Wing Yet Logistics on every shipment. Providing excellent customer service is essential in this position. Customer Service, industry...
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Customer Service Consultant
6 months ago
Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...
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Customer Service Specialist
6 months ago
Johor Bahru, Malaysia DSV Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 82732 Time Type: Full Time Customer Service Specialist, JHB **DSV - Global transport and logistics** DSV is a dynamic workplace that fosters inclusivity...
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Customer Service Specialist
6 months ago
Johor Bahru, Malaysia DSV Solutions (DC) Sdn Bhd Full timeThe trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...
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Customer Service Specialist
6 months ago
Johor Bahru, Malaysia DSV Solutions (DC) Sdn Bhd Full timeThe trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...