Bilingual Administrative Specialist

1 month ago


Kuala Lumpur, Malaysia Think Academy US Full time

**Job Title**: Bilingual Administrative Assistant

**Location**: Remote

**Job type**: Full time

**Pay Range**: MYR 3200

**Company Overview**:
The Administrative Assistant, is a remote, contract role that requires fluency in both English and Mandarin.

**This person must be able to adjust their working hours according to both US and China timezones.**

**Key Responsibilities**:

- Manage the financial system and provide comprehensive expense and financial analysis for both the US office and in person campus operations
- Collaborate with the team to do mailing, shipping, and logistics
- Addressing inquiries from our customers promptly, providing them with information about logistics for learning materials, and resolving any issues they may encounter
- Maintain strong relationships with other departments by providing excellent administrative service and support, responding swiftly and professionally to any queries or concerns they may have
- Keeping track of inventory, ordering supplies and procurement
- Continuous communication and relationship with new and ongoing vendors
- Assist the IT department with equipment management and maintenance tasks, including shipping, retrieval, inventorying stock, and registering employee usage
- Assists with various academic administration projects and performs additional duties, as needed

**Qualifications**:

- Fluent in both English and Mandarin (both spoken and written)
- Bachelor's degree in related majors
- 0-2 years industry experience in administration, office management, school & academic management, customer service is highly preferred
- Highly customer oriented, organized and high-level attention to details; abilities to deal with multiple deadlines and multiple stakeholders
- Supreme project management ability demonstrated by experiences with end-to-end process or project ownership
- Great communication and interpersonal skills with both inside and outside stakeholders and customers; good with interpersonal relationship building
- You LOVE working in teams. You have experience leading and working on cross-functional teams, including evidence of: Comfort with complexity and ambiguity; Curiosity and open-mindedness; Informal leadership/persuasion; Perseverance
- It's NOT required to work purely during U.S. business hours, but better to be flexible to accommodate hour shifts

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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