Customer Success Specialist

**Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Customer Management Customer oriented Customer Care customer success customer support- Support customers to...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

**Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. -...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Contract To Hire) **Industry**:IT-Hardware & Networking **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Microsoft Office Microsoft Office Korean Korean Language Customer Care typing skills COMPUTER...

Job Code: ID-C006-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

**Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be handled...

**Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Requirements**: **Qualifications**: **Education**: Bachelor’s Degree or equivalent; B2 level English proficiency. **Experience**: Minimum 6 months in customer support; call center experience...

Serve as the primary contact for customers on the client's website. - Embody the client's values of responsibility, quality, and excellence. **Requirements**: - Education: Bachelor’s Degree or equivalent; B2 level English proficiency. - Experience: Minimum 6 months in customer support; call center experience advantageous. - Interpersonal Skills: Customer...

Job Code: ID-C003-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

**Responsibilities and Accountabilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

_Purpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. _ - **Job Scope **_ - Compose thoughtful, personalized responses for a variety of customer...

The Sales and Customer Development Specialist will be responsible for managing existing customer accounts, identifying new business opportunities, and introducing key products to the market.The ideal candidate will have a passion for sales, excellent communication and negotiation skills, and the ability to work autonomously and as part of a team. They will...

Job Code: ID-C002-SC-CS-KR **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

**Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Responsibilities**: Assist customers...

**Requirements**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency (reading,writing,speaking and oral comprehension) - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with...

We're looking for individuals skilled in Cantonese or Mandarin with English for particular roles. If the idea of using your language skills in a job, welcome to apply. **Language Proficiency**: Mandarin Cantonese English **Job Updates**: There many interesting projects. Let us know what you interested and your speciality!! **Please note that job...

CUSTOMER SERVICE SPECIALIST MANDARIN LOCATION: Georgetown,Penang Salary Up to: RM3,500 - RM4000 Working Hour: 24/7 Rotational shift Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone call. Job Requirements: Bachelor's Degree or at least Diploma or equivalent in any...

CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be handled positively and professionally - Must...