Import Customer Service

Required language(s): Bahasa Malaysia, English, At least 1 Year(s) of working experience in the related field is required for this position. Required Skill(s): Require to have experience in import/export documentation processing, Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. Office located at Setia Tropika, Johor BahruJob...

Responsible to forwarding related matters in order to meet the Customer demands. Ensure the "On Time Delivery" for import and export are meeting Customer requirements. Coordinate the import export operations, customs clearance, delivery, pickup and warehousing. Well versed in handling Customs clearance operation including EDI data entry (K1, K2, K3,K8, K9,...

Responsible to forwarding related matters in order to meet the Customer demands. - Ensure the “On Time Delivery” for import and export are meeting Customer requirements. - Coordinate the import export operations, customs clearance, delivery, pick-up and warehousing. - Well versed in handling Customs clearance operation including EDI data entry (K1, K2,...

**Key Responsibilities**: - Oversee and manage import and export operations, ensuring compliance with Malaysia Customs regulations and trade policies. - Develop and implement strategies to optimize customs clearance processes and minimize risks associated with import and export activities. - Coordinate with internal departments, external partners, and...

JOB CODE: MALCIEMDC Hiring company is a start-up specialized ICT cloud computing service provider who targets to deliver a massive scale of GPUs on top of the industry’s fastest and most flexible infrastructure. JOB TITLE: COUNTRY IT MANAGER, DATACENTER Reports to: CTO Location: Malaysia, Johor Galang Patah Products: GPU Compute, CPU Compute,...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**DESCRIPTIONS** - Arrange import and export operation and documentation - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Have a good liaise with Shipping companies - Daily co-ordination of operation and customer booking - Manage Documentation and Customer Services Dept - Familiar with shipping...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

Responsibilities: - Handle bookings, inquiries and complaint on shipment consignment (airfreight, seafreight, trucking) - Responsible for the proper and smooth handling of individually assigned customer’s shipment. - Ensure correct data key in and documentation - To notify and pre-alert the shipment arrangement Requirement: - Diploma holder and above,...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

DESCRIPTIONS Arrange import and export operation and documentation Arrange local and overseas transportation (Sea & Air) Handle correspondence with local or overseas agents Have a good liaise with Shipping companies Daily coordination of operation and customer booking Manage Documentation and Customer Services Dept Familiar with shipping documentation...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Receive customers' booking orders for import & export. - Monitor closely on the collection & delivery of the containers. - Liaise with shipping liners on container status & payment. - Liaise with internal partners on import & export documentation and custom clearance. - To complete job files in a timely manner. - To follow up on outstanding payments from...

Reporting to Customer Service Manager and/ or appointed immediate superior 2. Attend to customers complaints and find solutions to all complaints. 3. To ensure that all daily transportations and shipments are scheduled to customers’ needs. 4. To coordinate with all related parties inclusive of customers ensuring shipments in order. 5. To ensure that...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...