Reservation Executive
5 months ago
The Reservation Executive plays a crucial role in managing reservations, ensuring smooth booking processes, and providing excellent customer service. Fresh graduates are welcome to apply, as this role offers an opportunity for entry-level professionals to kick-start their career in the hospitality industry.
**Responsibilities**:
- **Reservation Management**:
- Assist guests in making bookings, modifications, and cancellations as per their requirements.
- Maintain accurate records of reservations, payments, and guest preferences.
- **Customer Service**:
- Provide prompt and courteous assistance to guests, addressing their inquiries and concerns effectively.
- Ensure a high level of customer satisfaction by delivering personalized service and exceeding guest expectations.
- **Communication and Coordination**:
- Communicate reservation details and special requests to relevant departments, such as housekeeping and front desk, to ensure seamless guest experiences.
- Collaborate with team members to optimize reservation procedures and resolve issues efficiently.
- **Sales and Revenue Generation**:
- Promote additional services and amenities to enhance guest experiences and maximize revenue opportunities.
- Monitor reservation trends and occupancy levels to identify opportunities for upselling and revenue optimization.
- **Administrative Tasks**:
- Assist in administrative tasks related to reservation management, such as preparing reports, processing payments, and maintaining databases.
**Qualifications**:
- **Skills**: Strong communication skills, customer service orientation, attention to detail.
- **Education**: Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field preferred.
- **Certifications**: Any relevant certifications or training in hospitality management or customer service are beneficial.
Pay: RM1,685.79 - RM3,500.00 per month
-
Revenue and Reservation Executive
5 months ago
Kuala Lumpur, Malaysia Else Kuala Lumpur Full time**ELSE KUALA LUMPUR** **Job title: Revenue & Reservation Executive** **Department: Sales & Marketing** **Report to: Revenue Manager** **Position Summary**: - The Revenue & Reservation Executive is responsible for the hotel reservation & partly of revenue in the absent of Revenue Manager. To assist Revenue Manager in ensuring rates, inventory and revenue...
-
Mgr-reservations
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24100108 **Job Category** Reservations **Location** The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...
-
Reservations Manager
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Additional Information** Malaysian Only. **Job Number** 24068570 **Job Category** Reservations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...
-
Reservation Manager
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23125645 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...
-
Reservation Manager
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24074785 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...
-
Executive-reservations
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23127471 **Job Category** Reservations **Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...
-
Complex Reservations Manager
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24033456 **Job Category** Reservations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and...
-
Assistant Reservations Manager
5 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24059232 **Job Category** Reservations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...
-
Ticketing and Reservation Executive
5 months ago
Kuala Lumpur, Malaysia FLY HUB TRAVEL SDN BHD Full timeRequirements: 1) Excellent knowledge of computer reservations systems, GDS systems, and b2b travel business 2) Experienced with Ticketing agent/Reservation and Strong sales skills and commercial understanding. 3) At least 1-3 years of working experience in the related field is required for this position 4) Able to work flexible hours to complete work demands...
-
Asst Mgr-reservation
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23133058 **Job Category** Sales & Marketing **Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists with the soliciting and managing of...
-
Reservation & Ticketing Executive
5 months ago
Kuala Lumpur, Malaysia Amar travel and tours sdn bhd Full timeThe Ticketing Officer **helps passengers to plan for their trips**. He/She answers questions on travel arrangements such as routes and time schedules. - He/She makes and confirms reservations. - He/She calculates the expenses and sells tickets to the passengers. - Plans route and computes ticket cost, using schedules, rate books, and computer. - Reads coded...
-
Ticketing & Reservation Executive
6 months ago
Kuala Lumpur, Malaysia FLY HUB TRAVEL SDN BHD Full time**Responsibilities**: - All types of Air Ticketing and travel related services. Working on three GDS System - Amadeus, Galileo & Sabre - Knowledge & experience about E-Ticketing, Encoding/Decoding airports, airlines cities etc. - Checking Flight Availability, Creating Passenger Name Record (PNR), Fare Modification, Baggage, Issuing E-Ticket, Re-issue,...
-
Revenue & Reservation Executive
6 months ago
Kuala Lumpur, Malaysia GINTELL (M) SDN. BHD. Full timeManages all online reservations & bookings of Sovotel Malaysia - Manages rates for all Sovotel Malaysia properties - Responsible for ensuring rates stay competitive amongst competitors set - Implement revenue management operations, procedures and best practices - Identify new revenue opportunities. - Provide daily, weekly and monthly reporting. - Optimize...
-
Junior Reservation and Operation Executive Inbound
5 months ago
Kuala Lumpur, Malaysia LUXURY TOURS MALAYSIA SDN BHD Full timeResponsible for reservations and quotations, both for individual as well as group travel requests of all travel-related requirements Creating and advising tailor-made travel packages and ensuring all relevant data is uploaded in Luxury Tours Malaysia Sdn Bhd. administration system appropriately Coordination with Contracting, Operations and Finance...
-
Hotel Reservation Executive
5 months ago
Kuala Lumpur, Malaysia Timesconsult Full time**ShResponsibilities** - To manage reservation, attending guest enquiry, up sales potential promotions - Responding to enquiries through live chat or answering inbound call **Requirements**: - Diploma or Bachelor Degree from any discipline - Ability to read, speak and write in English, Bahasa Malaysia, Mandarin - Ability to communicate in...
-
Executive, Standards
5 months ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Position Title**: - Executive Standards & Procedure **Reports To**: - Assistant Manager, Standards & Procedure, and Info Management **Role Purpose**: - Provide assistance and quick resolutions to queries and investigations on Standards and Procedures matters from Stations Systemwide and other departments for service consistency to consumers, as well...
-
Executive, Hc Shared Services
6 months ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Position Title**: - Executive, Benefits Services **Reports To**: - Senior Executive, Benefits Services **Position Summary**: - Working together with the team in managing the day-to-day staff travel-related queries by analyzing and identifying the solution to ensure compliance with the Group Corporate Human Capital Policy and at the same time...
-
Sales Executive
6 months ago
Kuala Lumpur, Malaysia Tamu Hotel & Suites Kuala Lumpur Full time**DUTIES & RESPONSIBILITIES** - Respond to enquiries for functions (by telephone and walk-in guest). - Conduct site inspection. - Assess the physical requirements of the proposed function (no. of pax, time, and type of function) and reserve an appropriate venue for the client in the banquet reservation system. - Prepare proposal letter based on the...
-
Duty Manager
2 months ago
Kuala Lumpur, Malaysia Days Hotel & Suites by Wyndham Full timeSell the Wyndham Hotels Group products and services using up-selling and suggestive selling techniques. - Promote the Hotel’s (and WYNDHAM generally) products and services. - Maintain a high level of product and service knowledge about all WYNDHAM Hotels in your region. - Develop and maintain a regular pattern of sales calls. - Prepare and execute action...
-
Executive, Standards
5 months ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: - Assistant Manager, Standards & Procedure, and Info Management **Role Purpose**: - Provide assistance and quick resolutions to queries and investigations on Standards and Procedures matters from Stations Systemwide and other departments for service consistency to consumers, as well as Tariff & Pricing related matters. - Assisting with...