Reservation Executive

2 weeks ago

Kuala Lumpur, Malaysia Ibis Styles Kuala Lumpur Fraser Business Park Full time

The Reservation Executive plays a crucial role in managing reservations, ensuring smooth booking processes, and providing excellent customer service. Fresh graduates are welcome to apply, as this role offers an opportunity for entry-level professionals to kick-start their career in the hospitality industry.

**Responsibilities**:

- **Reservation Management**:

- Assist guests in making bookings, modifications, and cancellations as per their requirements.
- Maintain accurate records of reservations, payments, and guest preferences.
- **Customer Service**:

- Provide prompt and courteous assistance to guests, addressing their inquiries and concerns effectively.
- Ensure a high level of customer satisfaction by delivering personalized service and exceeding guest expectations.
- **Communication and Coordination**:

- Communicate reservation details and special requests to relevant departments, such as housekeeping and front desk, to ensure seamless guest experiences.
- Collaborate with team members to optimize reservation procedures and resolve issues efficiently.
- **Sales and Revenue Generation**:

- Promote additional services and amenities to enhance guest experiences and maximize revenue opportunities.
- Monitor reservation trends and occupancy levels to identify opportunities for upselling and revenue optimization.
- **Administrative Tasks**:

- Assist in administrative tasks related to reservation management, such as preparing reports, processing payments, and maintaining databases.

**Qualifications**:

- **Skills**: Strong communication skills, customer service orientation, attention to detail.
- **Education**: Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field preferred.
- **Certifications**: Any relevant certifications or training in hospitality management or customer service are beneficial.

Pay: RM1,685.79 - RM3,500.00 per month

  • Revenue and Reservation Executive

    1 week ago

    Kuala Lumpur, Malaysia Else Kuala Lumpur Full time

    **ELSE KUALA LUMPUR** **Job title: Revenue & Reservation Executive** **Department: Sales & Marketing** **Report to: Revenue Manager** **Position Summary**: - The Revenue & Reservation Executive is responsible for the hotel reservation & partly of revenue in the absent of Revenue Manager. To assist Revenue Manager in ensuring rates, inventory and revenue...

  • Reservation Executive

    3 weeks ago

    Kuala Lumpur, Malaysia Asian Trails (M) Sdn Bhd Full time

    **Purpose of the role** Asian Trails’ Reservation Executive is a key component of the complete reservation process including starting from receiving requests from travel agents abroad; prepare offers and quotations, timely follow-up and booking of all services with our branch offices, hotels and suppliers in Malaysia and Singapore. You are also...

  • Revenue and Reservation Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Else Kuala Lumpur Full time

    ELSE KUALA LUMPURJob title: Revenue & Reservation ExecutiveDepartment: Sales & MarketingReport to: Revenue ManagerPosition Summary: The Revenue & Reservation Executive is responsible for the hotel reservation & partly of revenue in the absent of Revenue Manager. To assist Revenue Manager in ensuring rates, inventory and revenue are place correctly in order...

  • Mgr-reservations

    4 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24100108 **Job Category** Reservations **Location** The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...

  • Reservations Manager

    3 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** Malaysian Only. **Job Number** 24068570 **Job Category** Reservations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...

  • Reservation Manager

    3 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23125645 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...

  • Reservation Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24074785 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...

  • Executive-reservations

    3 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23127471 **Job Category** Reservations **Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...

  • Complex Reservations Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24033456 **Job Category** Reservations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and...

  • Assistant Reservations Manager

    7 days ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24059232 **Job Category** Reservations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...

  • Asst Mgr-reservations

    5 days ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23119032 **Job Category** Reservations **Location** The Ritz-Carlton Kuala Lumpur, 168 Jalan Imbi, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists with the soliciting and managing of reservations sales-related...

  • Ticketing and Reservation Executive

    1 week ago

    Kuala Lumpur, Malaysia FLY HUB TRAVEL SDN BHD Full time

    Requirements: 1) Excellent knowledge of computer reservations systems, GDS systems, and b2b travel business 2) Experienced with Ticketing agent/Reservation and Strong sales skills and commercial understanding. 3) At least 1-3 years of working experience in the related field is required for this position 4) Able to work flexible hours to complete work demands...

  • Ota Reservations Rates Executive

    2 weeks ago

    Kuala Lumpur, Malaysia Luffield Holdings Pty Ltd Full time

    Title: OTA Reservations Rates Executive with Bonus Description: We are seeking a dynamic OTA (Online Travel Agency) Reservations Rates Executive with a flair for data analysis skills. Your primary responsibility will be to optimize our hotel's presence on various OTA platforms by managing rates, availability, and content to maximize bookings and...

  • Ticketing and Reservation Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FLY HUB TRAVEL SDN BHD Full time

    Requirements: 1) Excellent knowledge of computer reservations systems, GDS systems, and b2b travel business 2) Experienced with Ticketing agent/Reservation and Strong sales skills and commercial understanding. 3) At least 1-3 years of working experience in the related field is required for this position 4) Able to work flexible hours to complete work demands...

  • Asst Mgr-reservation

    4 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23133058 **Job Category** Sales & Marketing **Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists with the soliciting and managing of...

  • Reservation & Ticketing Executive

    1 week ago

    Kuala Lumpur, Malaysia Amar travel and tours sdn bhd Full time

    The Ticketing Officer **helps passengers to plan for their trips**. He/She answers questions on travel arrangements such as routes and time schedules. - He/She makes and confirms reservations. - He/She calculates the expenses and sells tickets to the passengers. - Plans route and computes ticket cost, using schedules, rate books, and computer. - Reads coded...

  • Ticketing & Reservation Executive

    4 weeks ago

    Kuala Lumpur, Malaysia FLY HUB TRAVEL SDN BHD Full time

    **Responsibilities**: - All types of Air Ticketing and travel related services. Working on three GDS System - Amadeus, Galileo & Sabre - Knowledge & experience about E-Ticketing, Encoding/Decoding airports, airlines cities etc. - Checking Flight Availability, Creating Passenger Name Record (PNR), Fare Modification, Baggage, Issuing E-Ticket, Re-issue,...

  • Asst Mgr-reservation

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists with the soliciting and managing of reservations sales-related opportunities. Manages and provides...

  • Revenue & Reservation Executive

    3 weeks ago

    Kuala Lumpur, Malaysia GINTELL (M) SDN. BHD. Full time

    Manages all online reservations & bookings of Sovotel Malaysia - Manages rates for all Sovotel Malaysia properties - Responsible for ensuring rates stay competitive amongst competitors set - Implement revenue management operations, procedures and best practices - Identify new revenue opportunities. - Provide daily, weekly and monthly reporting. - Optimize...

  • Junior Reservation and Operation Executive Inbound

    2 weeks ago

    Kuala Lumpur, Malaysia LUXURY TOURS MALAYSIA SDN BHD Full time

    Responsible for reservations and quotations, both for individual as well as group travel requests of all travel-related requirements Creating and advising tailor-made travel packages and ensuring all relevant data is uploaded in Luxury Tours Malaysia Sdn Bhd. administration system appropriately Coordination with Contracting, Operations and Finance...