Assistant Reservations Manager

-Job Highlights - South East Asia’s Leading Payment Gateway Provider Medical, Dental and Optical Benefits Free Daily Breakfast and Fresh Fruits -Job Description **Get to know the role and the day-to-day activities**: - Manages corporate accounts to ensure clients' needs are met efficiently and professionally. - In charges of retention of corporate...

'¢ Ensure that all Front office correspondence is filed accordingly. '¢ Handle all office supplies and equipment requisition. '¢ Provide guidance and assistance to Telephone Operator in special requests or problem that may arise in the department. '¢ Handle special projects delegated by Reservations Manager / E-Commerce Assistant Manager '¢ Take charge...

**Key Responsibilities** - **Reservation Management**:_ - Accurately input and update reservation details in the hotel’s reservation system. - Confirm, modify, and cancel reservations as needed. - **Customer Service**:_ - Provide prompt and courteous responses to guest inquiries, addressing any concerns or special requests. - Offer information about hotel...

POSITION PURPOSE: Support the Reservations Manager of SHR Hotels in the day-to-day operational matters of the department. - Achieve personal and team revenue/ occupancy targets set by the reporting manager - Adopt a sales focused mindset. Actively identify and recommend opportunities to maximise revenue/ increase conversion rates - Assist the reporting...

**Additional Information** Malaysian Only. **Job Number** 24068570 **Job Category** Reservations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...

**Job Number** 24074785 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...

To ensure the smooth and effective operation of the Reservations Department and make sure the reservations team exceeds all professional standards and delivers the required level of service. He/She to ensure maximum guest satisfaction, average rate and occupancy. Also, he/she will be managing day to day operation of Reservations...

**Job Number** 24083798 **Job Category** Reservations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks,...

An Asst Reservation Manager oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Asst Reservation Manager, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Asst Reservation...

**Requirements** - Fresh graduates from diploma / related field or Tourism & Hospitality who are interested to start their career - Or minimum 1 to 2 years of working experience in the service industry will be an added advantage for this position - Require Language(s) (write, read & speak) - English, Mandarin, Bahasa Malaysia (Optional) - Good follow up...

**Job Number** 24093720 **Job Category** Reservations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received...

**Job Number** 24033456 **Job Category** Reservations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and...

The Reservation Executive plays a crucial role in managing reservations, ensuring smooth booking processes, and providing excellent customer service. Fresh graduates are welcome to apply, as this role offers an opportunity for entry-level professionals to kick-start their career in the hospitality industry. **Responsibilities**: - **Reservation...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. - To lead Reservations Agent’s Team and ensure their tasks are carried out efficiently. - To work closely with other department especially Front Office...

Manages the guest experience by ensuring the following is provided: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desires of our guests - The quality of hospitality is optimized - Supervises day to day operations of the Reservation department. - Works closely with the Sales department regarding Prepaid Card,...

**ELSE KUALA LUMPUR** **Job title: Revenue & Reservation Executive** **Department: Sales & Marketing** **Report to: Revenue Manager** **Position Summary**: - The Revenue & Reservation Executive is responsible for the hotel reservation & partly of revenue in the absent of Revenue Manager. To assist Revenue Manager in ensuring rates, inventory and revenue...

**Job Number** 24100108 **Job Category** Reservations **Location** The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...

**Duties & Responsibilities**: **Revenue**: - Analyze market trends, competitor performance, and historical data to identify revenue opportunities and recommend pricing strategies. - Develop and implement pricing strategies and tactics to optimize revenue across different market segments and distribution channels. - Monitor and adjust room rates,...

Summary Administration - Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times. - Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel. - Establishes an efficient trace File to ensure that all business booked is properly tracked. - Assists...