Customer Service Assistant
4 weeks ago
**Role: Customer Service Assistant**
**Responsibilities**:
1. Maintain a positive and professional attitude towards customers at all times
2. Respond to customer inquiries and complaints promptly
4. Liaise with related department (QA, Sales team) to resolve customer complaints.
5. To update and keep records of customer interactions, feedbacks, comments, and complaints for future improvement
6. Assist in Sales Operation administrative work
**Requirements**:
- Possess at least Diploma in Business Management/Business Admin or equivalent field
- Minimum 1 year of relevant working experience in customer service
- Problem-solving skill
- Attentiveness. Customer-oriented
- Good communication skill. Well verse in English and Bahasa Malaysia
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM2,000.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
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