Customer Service
7 months ago
**工作職責:**
- 提供意義對意義的解釋。
- 根據培訓、政策和程序遵循口譯員協議。
- 遵守與資訊保密和口譯員道德相關的所有政策和程序。
- 參加所有必備的培訓。
- 根據不同客戶的要求,不斷提升詞彙量和專業主題知識。
- 將保密作為政策。
- 使用標準辦公設備,如電話、電腦、影印機和傳真機。
- 使用 MS Office 應用程序,例如 Outlook、Word 和 Edge(或其他網路瀏覽器)。
- 所有員工都必須履行以下基本職能: 表現出可預測、可靠和及時的出勤;遵循書面和口頭指示並按時完成分配的任務;從方向、觀察和錯誤中學習;獨立工作或作為團隊的一部分;與其他人適當互動,包括同事、主管和客戶;並在監督下工作,接受指示/回饋。
**工作要求:**
- 流利的國語/粵語和英語
- 善於用國語/廣東話和英語進行口頭和書面溝通
- 對語言學和不同文化的基本了解。
- 善於適應快速變化的環境
- 在緊急情況下能夠冷靜有效地做出反應
- 高度關注細節和準確性
- 能夠在公司政策和程序的範圍內獨立工作並善於發揮主動性。
- 善於讓主管了解問題或問題
- 對保密的卓越承諾
- 善於建立和維持有效的工作關係
- 使用 MS Office 應用程序,例如 Outlook、Word 和 Edge(或其他網路瀏覽器)
- 能熟練操作常用辦公設備,包括但不限於電腦、傳真機、影印機及電話系統。
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