![5G-STARLINK PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Customer Support Executive
3 weeks ago
Description
Position: Customer Support Executive (Moderator)
RESPONSIBILITIES
- Use the moderation tool, to check all incoming private advertisements for fraud and simple edits.
- Using the moderation tool, to check all leads for fraud and duplications, etc.
- Using the moderation tool, check all Commercial advertisements for contact information and mask them.
- Make validation calls to customers when necessary.
- Make outbound calls as rostered to attract new customers.
- Respond to VM (Voice mail) messages.
- Action reporting lists if required.
QUALIFICATIONS
- Career Level: Junior Executive.
- Diploma, -Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree.
- Years of Experience: 1 year
- Fresh graduates are
also welcome to apply.
- Full-time position.REQUIREMENTS
- Have a decent internet connection preferably a WIFI/LAN connection.
- Speak and write fluent English, Friendly, hardworking, honest, Love speaking on the phone.
- Have a decent internet connection preferably a WIFI/LAN connection.
- Great working attitude.
- Honest and reliable.
- Excellent customer support skills
- Fast learner and be flexible within the guidelines.
BENEFITS
- Medical benefits.
- Health Insurance Coverage.
- 5 days work.
- Yearly return flight to KL for company events.
- Annual Party.
- Birthday Leave.
- Team support and training provided.
- Growth Opportunity
- Positive environment
- Mental health claim
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
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