QA Service Delivery Manager @ Mnc

About the opportunity Our Regional Finance Team is seeking a highly motivated **Account Receivable Associate** to manage the end-to-end Accounts Receivable processes for MY, involving calculation, billing, monitoring balances, managing queries, report generation and analysis for multiple countries. To be successful in this role, you are required to be...

About the opportunityWe are looking for an O2C Associate to join our growing team in Finance based in our shared service centre in our KL office, located in Southgate Commercial CentreResponsibilities: Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues This is a task that can require conflict resolution skills, as it can...

About the opportunity We are looking for an** O2C Associate **to join our growing team in Finance based in our shared service centre in our KL office, located in Southgate Commercial Centre! **Responsibilities**: - Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues - This is a task that can require conflict resolution...

As a QA Manager, he/she able to strategize, develop, communicate, and maintain In-Sprint Testing / UAT test plan and perform In Sprint Testing / User Acceptance Testing in accordance with approved test plans and research unexpected result. - Lead and design the team's approach to testing on all levels of the testing. - Track & analyses test results, take...

**Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.** - In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

Job Description QA Lead is responsible for the day-to-day activities and guidance of their team members and requires candidates who can set targets, implement guidelines, and assist with any issues the QAs may have. QA Lead needs to be focused on QA KPIs & Continuous Process Improvement. Relevant Experience:6 – 8 years of overall experience with minimum 2+...

Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey. In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

Job Description QA Lead is responsible for the day-to-day activities and guidance of their team members and requires candidates who can set targets, implement guidelines, and assist with any issues the QAs may have. QA Lead needs to be focused on QA KPIs & Continuous Process Improvement.Relevant Experience:6 – 8 years of overall experience with minimum 2+...

Job Description QA Lead is responsible for the day-to-day activities and guidance of their team members and requires candidates who can set targets, implement guidelines, and assist with any issues the QAs may have. QA Lead needs to be focused on QA KPIs & Continuous Process Improvement.Relevant Experience:6 – 8 years of overall experience with minimum 2+...

**Feedback and Coaching**: Provide constructive feedback and coaching to customer support agents to enhance their performance and service delivery. - **Reporting**: Generate and analyze QA reports, identify trends, and provide actionable insights to management for continuous improvement. - **Process Improvement**: Collaborate with the customer support team...

About the opportunity WHAT YOU WILL OWN: - Ensure the highest quality of customer service to vendors - Process orders and manage relationships with hundreds of restaurants - Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses - Ensure that processes are...

About the opportunity We are looking for an **Account Specialist covering the industries of Financial Services & Insurance** to be based in **Bangsar South**. This role will be reporting to the **Head, Advertising & Partnerships**. At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high...

About the opportunity - Function as the BPO and country owner for the ones that they have been assigned to. - The bridge between the Central Ops X BPO X Local Ops. - To ensure the overall performance and operations are running smoothly in the BPOs. - To ensure the headcount in BPOs are intact and all hiring/replacements are happening on a timely manner. -...

**Job Title**: Service Delivery Manager **Location**: Kuala Lumpur, Malaysia **Company**: Ssquad Global Solutions **Experience**: 7+ Years **Position Summary**: **Key Responsibilities**: - Manage the end-to-end delivery of services to clients, ensuring adherence to SLAs and KPIs. - Develop and maintain strong relationships with key client...

**Job Overview** We seek a creative and detail-oriented service delivery manager to join our business operations department at MSAR. As a service delivery manager, you will be responsible for the smooth delivery to meet project delivery timeline agreed during kick off. The roles starts upon service order sign off until work completion acceptance form signed...

An experienced QA Lead. - Work experience in the trade industry. - Some trading knowledge. - QA automation experience. - SQL knowledge - Duties & Responsibilities - Provide leadership and leading QA members to ensure the software quality. - Analyzing user stories and requirements for validity and feasibility. - To develop, review and execute detailed,...

Responsibilities: Client Relationship Management: Serve as the primary point of contact for clients, building and maintaining strong relationships, understanding their business needs, and ensuring alignment between services delivered and client expectations. 2. Stakeholder Communication: Facilitate communication and collaboration among project stakeholders,...

**The Responsibilities of the Role**: - Able to communicate and adapt to different people and diverse personalities. - Able to multi-task and work around scheduled deadlines within a dynamic and challenging environment. - A high degree of integrity and professionalism with leadership traits. - Ability to work under pressure and maintain a positive frame of...

To carry out other duties which may be assigned by the Management from time to time. - Assist in hiring and training the staff of the service delivery team. - Take Ownership of major incidents to ensure coordination of resolve parties, effective communication to stakeholders and post incident review. - Maintaining positive relationship with customers. -...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...