Specialist, Account Management

3 weeks ago

Kuala Lumpur, Malaysia Delivery Hero Full time

About the opportunity

We are looking for an **Account Specialist covering the industries of Financial Services & Insurance** to be based in **Bangsar South**. This role will be reporting to the **Head, Advertising & Partnerships**.

At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high impact and visibility solutions within our ecosystem to help our non-restaurant partners reach out to over 15M registered customers across east and west Malaysia.

**Responsibilities**

Responsibilities include, but are not limited to:

- Manage a portfolio of accounts within the financial and insurance services sector (banks, fintech companies, payment providers, card schemes, insurance and investment companies, e-wallets ).
- Identify ways in which we can elevate partnerships and the revenue generated by each account, including expanding areas of collaboration via new products, solutions or initiatives.
- Move from ad-hoc campaigns to quarterly/yearly marketing sales plan with an investment commitment.
- Ability to work with various stakeholders from different departments within the company to plan and execute partnership campaigns
- Breakdown key data points from dashboards to build a business case to support sales and end of campaign reports (SQL skills is a plus) Work closely together with the BI, Campaign Management and Business Development teams and provide valuable insights on potential new partners and campaign optimization recommendations for upcoming campaigns.

What you need to be successful
- Bachelor's degree or equivalent practical experience
- 3+ years of experience working in or with financial services institutions, in roles involved in marketing, card usage/acquisition, or advertising/media sales. Experience in advertising &/or partnership roles within e-commerce/payment platforms would be a plus.
- Proven track record in account management roles showing growth of accounts and meeting targets.
- Basic knowledge of digital marketing solutions & advertising

**Key Competencies**
- Comfortable working with monthly revenue targets.
- Demonstrated strategic and analytical approach to sales & building client relationships, translating product value to clients
- Excellent in identifying business opportunities and problem-solving
- Good stakeholder management and communication skills Background in fast-paced, entrepreneurial, startup or tech environments would be an advantage

Who we are

“To be the most loved everyday food and groceries destination” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

What's in it for you

**What We Offer?**

**Career growth** - We believe that everyone owns their career and you will be supported with the framework and structure for you to craft your learning experience in foodpanda.

**Culture** - At foodpanda, it is important for us to have a workplace culture which allows everyone within the organization to **thrive**. You will be working in a creative and dynamic team environment where you will be empowered, engaged and appreciated.

**Work Flexibility** - It’s our mission to create an amazing employee experience. With a modern office in the heart of Kuala Lumpur, we have flexible working hours, welcoming shared spaces and even a gaming area and nap rooms for when you need a quick recharge. foodpanda also provides unparalleled employee perks from fully equipped and fully-stocked pantry, length of maternity leave to various other support to the employees and their families.

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