IT Customer Service Executive

**JOB HIGHLIGHT** - Must have own transport - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform...

**Overview**: **Salary**: 2,500 MYR ~ 3,000 MYR**Industry**: Manufacturing(Automobile)- Drive initiatives, strategy to achieve assigned Business objectives. - Develops and builds strong customer relationships at all levels. - Customer support on quality issues and resolved with factories. - Malaysia customers Market Research. - Any other tasks as given by...

Engage patient & doctor to finalize appointment schedule. - Follow up patient prior to appointment day. - Register patients and finalize billings. - Work with doctor and patient for finalization of follow up treatments. - Ensure exceptional customer experience throughout patient visits. - Monitor patient feedback and assist to resolve patient grievances....

**Responsibilities**: 1. Communicate and explain basic information to the customer 2. Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving 4. Provide excellent support experience to customers via all relevant communication channels. 5. Identify customer's needs, researching any existing...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM4,000.00 -...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...

Manage the client dashboard to view any jobs that are coming through, and call the customer to confirm the appointment timing - Ensure that these jobs are picked up by our service professionals. If needed, call or Whatsapp them to ask them to pick up the job. - Assign the job to the service professional or accept the job on their behalf. - Coordinate with...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia**. - **SPM leavers **are encouraged to apply. - Able to work on rotational shifts. - Prior working experience in the **call service industry** will be an added advantage. - Good problem solving skills and ability to perform under a high paced working...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: Damansara PJ Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of computers Pleasant personality and able to handle...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...

Respond to customer inquiries and provide accurate information and solutions in a timely and friendly manner. - Manage and resolve customer complaints and escalate to appropriate teams when necessary. - Maintain accurate records of customer interactions, transactions, comments, and complaints. - Meet or exceed performance targets and KPIs. - Other adhoc...

Vacancy: Customer Services Executive Location: Ara Damansara Salary Range: RM2,800 - RM3,000 **Requirements**: - Malaysian citizens only - Minimum 2 years of experience in forwarding/logistics - Minimum SPM/Diploma/Degree qualification **Benefits**: - 5 days work week, 1 day WFH - EPF SOCSO EIS provided - No overtime (9am-6pm only) - Great working...

1. Contact potential clients telephonically. 2. Read the prepared script when pitching the company's products and services. 3. Provide any information that the client requests. 4. Reach out to existing and potential customers to present our product and service offering. 5. Learn details about our product and service offerings. 6. Address any questions...