Travel Consultant/personal Assistant

5 months ago


Air Itam, Malaysia TTB Investments Full time

*Personal Travel Consultant
Role Description *

**Role Summary**
Provide comprehensive planning, scheduling and booking for travel throughout Asia,
Europe and North America. Serve as a professional advisor and consultant based on your knowledge and experience as a travel professional.

**Responsibilities**:

- Gather and document for agreement high level trip requirements, destination, length, timing.
- Research and make recommendation the best options for cost effective airline travel based on price, flight connections & duration, preferred Airlines/Airline Alliances.
- Research and make recommendation on lodging hotels vs airbnb based on cost, amenities, convenience of location and hotel loyalty program status.
- Research and recommend events, sights to see, and local points of interest in destination cities/countries.
- Book agreed to travel ensuring frequent flyer numbers are recorded preferred seats and meals are requested.
- Book agreed to lodging ensuring loyalty program is recorded, preferences are requested.
- Discuss and agree on local transport options to/from the airport and while at the destination eg car rental, train, Grab/Uber. Arrange as agreed.
- Prepare travel packet in advance of each trip with all tickets, reservation confirmations, visas etc.
- Be available to assist with urgent out of hours calls in the event of unplanned circumstances, ie flight cancellation.
- Track and report annual travel expenses against budget.

**Skill Requirements**:

- Sound knowledge of domestic and international travel trends/Restrictions ie COVID
- Proficient in use of spreadsheets Numbers preferred.
- Knowledge of and advanced skills and experience with travel industry sites airlines, hotels,

Airbnb, European train networks, rental car companies, event booking sites. etc.
- Ability to multi task and prioritize work
- Competent with all aspects of reservation transactions.
- Proficient with International Itineraries and rate structures.

**Qualifications**:

- Tertiary degree or certificate a plus.
- 3+ years travel industry knowledge and experience.
- Attention to detail, active listening skills.
- Proactive problem solving and initiative.
- Strong written and verbal communication skills.
- Willingness to learn new functions and to enhance existing skills.
- Dependable and punctuality are required.
- Available during agreed hours.

**Other**:

- Access to Computer with High Speed Internet Access
- Access to messaging app iMessage or Signal preferred, alternative WhatsApp
- Proficient in English language

**Job Type**: Freelance

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Flexible schedule
- Maternity leave
- Work from home

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- Performance bonus

**Experience**:

- Administrative: 3 years (preferred)

**Language**:

- English (required)



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