Cs Shipper Support Agent

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Quality Analyst,** providing unrivalled support to clients within the dynamic transportation & logistics...

Liaise with Traders on the sales/purchase contract allocations, shipping instruction and prepare documents according to the destination requirements. Liaise with end shipper/buyer and broker for documents preparations. Liaise with account / finance department on payment and credit limit policy. Liaise with vessel agent on the information need for Bill of...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

JOB VACANCY POSITION - OPERATION OFFICER- SEA IMPORT LOCATION - BUKIT RIMAU, SHAH ALAM SALARY - RM 5000-6000 5 WORKING DAYS Role & Responsibilities The Operations are responsible for the quality of production after the customer/agent business is secured. The customer/agent will gauge the quality of the company based on the performance of operations. This...

**A. JOB SUMMARY** The Customer Service Executive will be handling customer booking processes with space approval from Principle, Good knowledge in handling shipping documentation such a booking arrangement, Bill of Loading, receipts, certificates and etc **B. DUTIES AND RESPONSIBILITIES** - Process new and revised booking confirmations to customer -...

**Generate Sales**: Actively seek out new sales opportunities through networking, cold calling, and other means. Continuously expand the customer base. - **Client Relationship Management**: Build and maintain strong, long-lasting customer relationships. Understand customer needs and offer solutions and support to meet those needs. - **Product Knowledge**:...

**Responsibilities**: - 1. Are you passionate to learn about Sales & Property? - 2. Looking for career advancement? - 3. Interested and eager to achieve High Commission? - If you say YES to all above, then you are who we looking for!- We are seeking for Real Estate Property Agent that is capable to sell properties and passionate in providing excellent...

About the Position:Talent Recruit is expanding its team and looking for an Administrative Support Specialist to support its logistics operations. As an Administrative Support Specialist, you will play a crucial role in ensuring seamless communication between the sales team and overseas agents.Your key responsibilities will include monitoring shipments...

Job scope Marketing & Sales Support 1. Recruit and provide training to empower sales agents. 2. Working with agents and sales support team to develop targeted sales strategies. 3. Engage with consignment regarding looking for clients and any documentation necessary. 4. Analyze and create plans to engaging the target market. 5. Introduce new product to...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

This role will cover full range of AR/AP/GL function which include transaction input, payment preparation, recording of collection, reconciliation of account and ageing monitoring for related companies in South East Asia and Australia. **Job Functions**: - Prepare monthly reconciliation for local agent and overseas agent. - Monitor the contra account for...

This role will cover full range of AR/AP/GL function which include transaction input, payment preparation, recording of collection, reconciliation of account and ageing monitoring for related companies in South East Asia and Australia. **Job Functions**: - Prepare monthly reconciliation for local agent and overseas agent. - Monitor the contra account for...

Maintaining a positive, empathetic and professional attitude toward customers at all times. - To deliver excellent CS and manage the needs of our customer (through shopee communication channel and other platform : Live chat) - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping...

**Key Activities / Accountabilities: - ** - Conduct the debrief process with drivers and ensure that all undelivered consignments are scanned and assigned for next action - Track COD pending then collect COD money from drivers and send the COD consignments for reconciliation - Arrange with agents for out of delivery area pickups then verify POD - Coordinate...

**Key Activities / Accountabilities: - ** - Conduct the debrief process with drivers and ensure that all undelivered consignments are scanned and assigned for next action - Track COD pending then collect COD money from drivers and send the COD consignments for reconciliation - Arrange with agents for out of delivery area pickups then verify POD - Coordinate...

RM5000-5800 Cantonese + English Rotational Shift (pre-dominantly night shift supporting US) Home - based (WFM) from any location in Malaysia Fresh to any experience with good Cantonese & English proficiency. Attentive and good CS acumen 职位类型：全职 薪资： RM5,000.00至RM7,000.00（每月 ）

Liaise with Traders on the sales/purchase contract allocations, shipping instruction and prepare documents according to the destination requirements. Liaise with end shipper/buyer and broker for documents preparations. Liaise with account / finance department on payment and credit limit policy. Liaise with vessel agent on the information need for Bill of...

**Key Activities / Accountabilities: -** - Conduct the debrief process with drivers and ensure that all undelivered consignments are scanned and assigned for next action - Track COD pending then collect COD money from drivers and send the COD consignments for reconciliation - Summary report for COD / POD - Arrange with agents for out of delivery area pickups...

**PRIMARY DUTIES AND RESPONSIBILITIES** - Coordinate and execute awarded shipment from client/origin network on end-to-end basis. - Liaison with clients and vendors to ensure on time delivery and service excellence. - Ensure giving the best customer service possible by analyzing and taking ownership of customers issues and following problems till...