Associate Content Development Specialist
2 days ago
The Associate Content Development Specialist will:
- Thrive in a fast-paced work environment.
- Create and update training materials to reflect current versions of E2open products while adhering to estimated delivery schedules.
- Create and update courses, lessons and quizzes in E2open University (LMS).
- Support the Training department in technical endeavors, such as assisting in mínimal administrative tasks of the LMS or similar.
- Learn one or more rapid eLearning development tools such as Storyline, Captivate, Camtasia
Enthusiastically learn to use new authoring tools. The role requires technical aptitude, along with a strong desire for continuous learning. In addition, it requires resourcefulness, flexibility, independence and organizational ability to assist in the continued growth of the Training department.
**Note**: This position is not static and will be revised as the needs of E2open Corporation’s business and the Training Department evolves.
**Essential responsibili-ties / duties**:
The essential responsibilities of the Associate Content Development Specialist are listed below.
- Ensure that the Training team effectively meets its goals by:
- Maintaining the objectives and standards for training materials to support all products across the E2open platform.
- Adhering to a role-based training approach based on day-in-the-life-of business scenarios.
- Making the training material updates required to support changes in product functionality as new releases are developed.
- Adding courses, lessons and quizzes to the E2open University LMS.
- Becoming proficient in rapid eLearning development tools as needed.
- Staying current with emerging technologies in instructional design and information delivery systems that will support the improvement of training deliverables.
- Following a process for designing and creating effective training videos and eLearning courses.
- Writing scripts for video voice overs and eLearning courses.
- Identifying where images will help to explain concepts and working with graphic designer to create those images.
- Providing accurate estimates and predictable completion dates of assigned deliverables.
**Qualifications**:
- Bachelor’s degree in Instructional Design, Technical Communication, or English or equivalent experience in training content design and development or technical writing.
- Certification in adult learning a plus.
**Skills / experience required**:
- Proficiency in Microsoft® Office 365® (Word, PowerPoint, Excel).
- Demonstrated proficiency in the English language.
- Ability to perform research by gathering product information by analyzing documentation such as user stories, presentations, various guide types and information-gathering meetings.
- Ability to distill technical and conceptual information and presenting it in clear, simple language.
- Capable of establishing a rapport within and outside of the Training team.
- Ability to accept new challenges and responsibilities with enthusiasm.
- Possess good organizational and administrative skills.
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