![Orgabio Manufacturing Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
E-commerce & Customer Service Assistant
1 week ago
**Daily E-Commerce and Operational Tasks**:
- Manage and process order for Shopee & Lazada
- Manage & organize stock arrangement as when requested
- Address and resolve customer queries related to returns and refunds.
- To update batch numbers and expiry dates of finish goods to account department for billing purposes.
- Issuing DO and invoice and filing according to offline order and cash sales invoices.
- Update monthly sales performance report
- Arrange for repacking or new production when stock is insufficient.
- Liaise with CO-Packers to issue the DO for raw material and packaging
- Communicate with Warehouse department for DO status delivery
**Maintaining Certification**
- Prepare monthly reports and submit COOs to
- Maintain and file approved certification documents.
**Data Management**
- Keep updating & maintaining database record for C5-Sales Tax into system for premix powder, raw material, and packaging material for packers.
Perform any other jobs as directed by the Director or Head of Department (HOD) from time to time.
Job Requirements and Desired Skillsets
- Resourceful and strong drive to solve problems such as customer queries effectively & independently
- At least 1 year of working experience in the related field is required
- Results & details oriented, hands on attitude and passion are compulsory supported by excellent interpersonal and communication skills
- Computer literacy
**Job Types**: Full-time, Permanent
Pay: RM1,900.00 - RM2,500.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
Expected Start Date: 07/01/2024
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