Software Implementation Specialist

5 days ago


Kuala Lumpur, Malaysia EZYPAY Full time

**Stand out Points**
- Join an innovative, fun and Energetic Company with a great culture.
- Flexible Working Conditions
- Development Opportunities

Do you love working in a diverse, fast paced, and energetic environment? A rare opportunity exists at Ezypay for a Software Implementation Specialist.

Ezypay is a multi-award-winning FinTech company established in 1996, specialising in the provision of subscription and recurring direct debit payments.

With offices in Australia, New Zealand and Malaysia, Ezypay has processed over $3 billion worth of subscription payments in 10 countries across the Asia Pacific region (Australia, New Zealand, Malaysia, Singapore, Philippines, Hong Kong, China, Taiwan, South Korea and Thailand) and we’re continually expanding.

**As a Software Implementation Specialist at Ezypay, you will**:

- Work closely with software companies to ensure they perform an excellent integration using our API’s
- Proactively engage with software companies to ensure Ezypay value is integrated.
- Use API logs to identify and analyse significant problems & opportunities and provide solutions, determining root causes.
- Ensure all technical documentation is up to date
- Display initiative and be proactive towards how our integrators use our API’s

**Primary Responsibilities include but are not limited to**
- Provide the best solutions for partners and integration merchants to use Ezypay's services
- Technical point of escalation for Partner’s technical team
- Adhere to the implementation process flow for all integration.
- Maintain implementation documentation for the partner.
- Manage all departments and stakeholders for all implementations.
- Maintain internal implementation documentation.

**Requirements**:

- Minimum 3-5 years of experience in a similar role (with relevant Tertiary Qualifications)
- Excellent analytical and problem-solving skills
- Proficient in understanding these programing languages HTML, JavaScript, RESTful API’s
- Excellent communication (Written and Verbal) skills.
- Experience in writing technical documents.

**The Perky Side of our Benefits**
- Generous salary and incentive package
- Gym subsidies
- Substantial health care benefits
- Casual dress code
- Flexible working arrangements
- Guidance and mentoring from leaders within the business.
- Dynamic, positive work environment
- Fantastic team culture

**How to Apply**

In Response to Covid-19

All interviews are currently being held virtually. If you are invited to attend an interview, our Human Resources team will guide you through our interview process



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