Customer Service Executive
7 days ago
Working in a contact center environment and handling multiple customer calls from our customers.
- Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
- Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
- Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution.
- Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.
**Job Types**: Full-time, Permanent
**Salary**: RM2,800.00 - RM4,000.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Health insurance
- Professional development
- Vision insurance
Schedule:
- Holidays
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (required)
**Language**:
- English (required)
-
Operations Executive
6 hours ago
Kuala Lumpur, Malaysia Carleton Executive Search Full time**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...
-
Customer Service Professional
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeOur Mission:AEON Credit Service (M) Berhad aims to be a trusted partner in the financial services industry.We achieve this by fostering a culture of excellence, innovation, and teamwork.As a Collections Executive, you will be an integral part of our team, responsible for managing customer relationships and ensuring timely payments.
-
Customer Service Executive
1 day ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...
-
Customer Service Executive
2 days ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a **Customer Service Executive **to join DHL eCommerce Solutions Malaysia! The **Customer Service Executive **will be responsible to deliver the full spectrum of DHL eCommerce Customer Service by providing professional, responsive and reliable service to our customers; contacting us through the various interaction channels....
-
Customer Service Specialist
3 days ago
Kuala Lumpur, Malaysia CEMPAKA Service sdn bhd Full timeGood communication with customers through understanding their requirements and needs - Answering the telephone and manage customers inquiries **Requirements**: - Minimum SPM and above - Good interpersonal and communication skills. **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM5,800.00 per month Schedule: - Monday to...
-
Customer Service Executive
2 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeJob SummaryAqi Intl is seeking a skilled Customer Service Executive to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers.
-
Customer Services Executive
6 hours ago
Kuala Lumpur, Malaysia KIDOCODE SDN BHD Full timeWe are looking for talented Customer Services familiar with Customer Services Executive. Must work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Customer Service Executive often provide technical support to customers with the goal to keep customers satisfied with the...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Native Korean - **Requirements** Diploma Minimum 1-year call centre experience Ready and available to work in KL...
-
Customer Service Executive
1 week ago
Kuala Lumpur, Malaysia Dytan Health On-line Full time**Responsibilities**: - Job Description**Responsibilities**: - Coordinate appointments for medical examinations and dispatch of timely reports to corporate clients. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Handle customer inquiries and resolve problems. - Assist in overall...
-
Customer Service Executive
7 days ago
Kuala Lumpur, Malaysia The Makeover Guys Full time**The Role**: As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys. **What You’ll Do**: - Provide professional customer service for...
-
Customer Service Executive
2 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAs a Customer Service Executive at Prudential, you will be responsible for providing an efficient and high-quality telephone servicing facility to customers.Key Responsibilities:Deliver world-class customer service via telephoneProvide polite, professional, and accurate responsesManage customer expectations and display ownership for customer requestsYou will...
-
Executive in Customer Service
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full timeKey Responsibilities:As a Executive in Customer Service, you will be responsible for delivering high-quality service to achieve customer satisfaction. This includes attending to customer inquiries, resolving issues, and escalating unresolved matters to the Team Manager or Service Manager for resolution. You will also be required to maintain accurate records...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills Customer oriented Customer service advisor...
-
Customer Service Executive
1 day ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin - Mandarin - CS Travel* Language - Mandarin + English Role: Customer Service Location: Cyberjaya, Malaysia Shift Timing: 24*7...
-
Customer Service Executive
7 hours ago
Kuala Lumpur, Malaysia EQUILOGICS Full time**Key Responsibilities**: - Provide accurate information to resolve issues that arise. - Execute timely reports and analysis on Contact Center (CC) Operations. - Adhere to Quality Assurance standards. - Follow the duty roster set by the Supervisor. - Attend regular customer service training, telephone etiquettes, and briefings. - Assist in the preparation...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Dytan Health On-Line Full time**Responsibilities** - Handle inbound & outbound calls - Coordinate appointments for medical examinations and dispatch of timely reports to corporate clients. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Handle customer inquiries and resolve problems. - Assist in overall...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Dytan Health On-Line Full time**Responsibilities** - Handle inbound & outbound calls - Coordinate appointments for medical examinations and dispatch of timely reports to corporate clients. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Handle customer inquiries and resolve problems. - Assist in overall...
-
Customer Service Executive
3 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob Description:The position of Customer Service Executive at Prudential is focused on providing high-quality telephone servicing to customers, meeting and exceeding their expectations.The key responsibilities include delivering world-class customer service via telephone, managing customer expectations, and liaising with appropriate departments to resolve...
-
Customer Service Executive
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we are committed to delivering exceptional customer service and protecting our customers' futures.The role of the Customer Service Executive is to provide a high-quality telephone servicing facility to customers, meeting and exceeding their expectations. To achieve this, the incumbent will be responsible for:Ensuring...
-
Customer Service Inbound
1 day ago
Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full time**Position**: Customer Service Inbound Mobile (Immediate Hiring) **START INTAKE: 26-Apr | 3-May | 10-May | 17-May** **Working Location**: Bangsar, Kuala Lumpur **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary : RM2,500 FIX No Allowance** **JOB DESCRIPTIONS**: - To attend / answer...