Customer Service Executive
22 hours ago
Working in a contact center environment and handling multiple customer calls from our customers.
- Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
- Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
- Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution.
- Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.
**Job Types**: Full-time, Permanent
**Salary**: RM2,800.00 - RM4,000.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Health insurance
- Professional development
- Vision insurance
Schedule:
- Holidays
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (required)
**Language**:
- English (required)
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