Internship - Risk & Control Unit (Contact Centre)

**Job Title**: Controller Hub Control Centre **Reports To**: HCC Manager **Department**: ADS - Hub Control Centre **Role Purpose**: Ensuring OTP and Service Deliveries are as per AeroDarat Services target. A primary point of contact between HCC and other departments in order to ensure flight turn around activities are as per precision timing. Proficient...

**Reports To**: HCC Manager **Department**: ADS - Hub Control Centre **Role Purpose**: Ensuring OTP and Service Deliveries are as per AeroDarat Services target. A primary point of contact between HCC and other departments in order to ensure flight turn around activities are as per precision timing. Proficient in making operational decisions and necessary...

**Responsibilities**: The key responsibility for the manager, Process, Quality and Fulfilment is to drive and motivate the team to meet the set job requirements and Key Performance Indicators. **Process & Service Management** - Drive continuous process improvement through periodic review and revision of internal products and procedures. - Proactive in...

**Job Title**: Executive, Contact Centre Quality & Support **Reports To**: Assistant Manager, Contact Center Management **Role Purpose**: - To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters - SMEs for Call Centre in related fields,...

**Job***: Operations **Primary Location***: Asia-Malaysia-Bukit Jalil KL **Schedule***: Full-time **Employee Status***: Permanent **Posting Date***: 14/Aug/2023, 4:53:08 AM **Unposting Date***: Ongoing **Role Responsibilities** **JOB SUMMARY** **Define key responsibilities** **to reflect the duties and responsibilities of this role.** Build an...

**Reports To**: Assistant Manager, Contact Center Management **Role Purpose**: - To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters - SMEs for Call Centre in related fields, to enhanced Contact Centre service delivery and resolve root...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

Shift Allowance: 2 cycle RM260, 3 Cycle: RM300 - Performance bonus. - Travel Allowance - From your house to work (by mileage) - Annual Leave, Medical Leave, Hospitalization Leave (as Employment Act). - EPF, Socso and SIP. - Medical Insurance. - Training provided - 2 weeks at Crystal Plaza PJ, 2 weeks at ur work location (Basic pay only) - Contract...

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _ - Do you want an open, supportive, and caring working environment?_ - Do you view your development needs seriously as we do?_ - If YES, then take your career to the #NextLevel with BASF !_ **Do you want to work with passionate teams,...

Job Summary Job Description: Global Business Services (GBS) is BP’s process operation and transformation organization. We operate a global delivery model consisting of BP-owned and operated centers worldwide. GBS enhances value by standardizing, modernizing, and digitizing activities and driving commercial value, whilst maintaining a robust control...

**Royal Selangor Visitor Centre Ambassador Internship Programme** **Calling all students and fresh graduates!** Launch yourself into the world of history, craft and culture with Royal Selangor. Join our ambassador internship programme at the Royal Selangor Visitor Centre and help us tell our story to the world through engaging and compelling artefacts,...

Control Risks is currently looking to hire a Country Security Lead to support a global banking client and assume responsibility for the physical security of the client's offices and other commercial premises within Malaysia. - Please note that this role is scheduled to commence employment on 1st July 2024._ **Responsibilities**: - Leads and mentors a team...

The Call Centre Manager oversees all affairs of the Call Centers, with various Program managers to ensure the below functions are met: **What a **Contact Centre Manager** does at HP**: - Devise and Implement Call Centre V2.0 to make us Future Ready Proof - Understand business needs and translate those needs into people skills and strategies. - Responsible...

Job Requirement: - Conducting BCP Exercises - Managing Bank Negara Reporting - Oversight of LOFA (Letter of Offer & Acceptance) processes - Dealing with all regulatory bodies for reporting - Monthly Orion Reporting - Conducting Risk & Control Assessment (RCSA) - Assisting in the preparation of Board Reporting (Risk Papers) Due Diligence of Outsourcing...

**Responsibilities**: 1. Assist in the implementation of risk control strategies 2. Manage and control the risk, monitor for any red flag or alerts 3. Quality control of trading data and document summarization. **Job Requirements**: 1. Knowledge of blockchain/cryptocurrencies 2. Sensitive to numbers, responsive, decisive, strong execution, strong stress...

-Job description **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards...

-Job description **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards...

**Job Highlights** - 5 days work week (Mon to Fri, 9am to 6pm) - Permanent role - Immediate vacancy **Responsibilities** - Update complete and accurate information on customer interaction in the **Customer Relationship Management (CRM) **system - Ensure effective and timely follow-up with internal and external parties on pending cases - Manage and resolve...

**Job Highlights** - 5 days work week (Mon to Fri, 9am to 6pm) - Permanent role - Immediate vacancy **Responsibilities** - Update complete and accurate information on customer interaction in the **Customer Relationship Management (CRM) **system - Ensure effective and timely follow-up with internal and external parties on pending cases - Manage and resolve...

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...