Contact Centre Kl

**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

工作亮點： - 靠近輕軌/地鐵站 - 特別尋找有才華的候選人 - 盡快開始 工作職責： - 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。 - 有效、及時地提供首次呼叫解決方案。 - 以有效率、有禮貌和專業的方式處理客戶的詢問。 -...

**Branch Manager** Working Days : 6 days Location : Bangsar Nature of Business :Established TCM Healthcare centre RESPONSIBILITIES - To supervise daily running of the operation of the branch - Updating and monitoring of clinic appointment schedule - Monitoring of entire clinic's service quality, customer's feedback, special request and complaints (if...

**工作的主要目的：** 在系統增強、通話品質、整體工作流程方面改善聯絡中心部門的職能，並確保聯絡中心符合公司政策和程序。 **職位描述：** - 協助單位負責人/部門負責人進行營運改善專案。 處理單位負責人或部門負責人要求的所有項目的測試和實施。 -...

_**Contact Centre (UCC) / Care Crew - (**_**INTAKE ON 26th APR 2024)** - Training: 1 month (Hybrid) - Mon - Fri / 8.30am - 5.30pm - **Woking Hours: (Rotational Basis)**_ - Mon - Friday: 8am - 10pm - Sat, Sun & PH: 8am - 10pm - Must be willing to work shift rotation - **Working Location**:_ - Bangsar - **Basic Salary**:_ - RM 2500 - **Min Requirement**:_ -...

Requirements - Citizens of Malaysia - 20 years to 70 years old. - Good telephone conversation skill - Full training will be provided. - Education requirement - Minimum SPM but not compulsory. - Working hours from 9am to 6pm from Mon to Fri - Sat half day from 9am to 2pm. Sun off day. - Experience in Medical Industry especially ECP Product is a bonus but not...

Directly report to Section Head of Contact Centre Department (CCD) on overall operation of Contact Centre. - Review operation performance & provide new action/planning in monthly & yearly basis. - Ensure the operation is in compliance with internal policy and guideline as well as BNM requirements. - Ensure staffs meet individual KRA and contribute to the...

Directly report to the Section Head of.the Contact Centre Department (CCD) on the overall operation of the Contact Centre. - Review operation performance & provide new action/planning on a monthly & yearly basis. - Ensure the operation complies with internal policy and guidelines as well as BNM requirements. - Ensure staffs meet individual KRA and contribute...

**JOB SUMMARY** Helping customers in identifying and purchasing required products to ensure that excellent customer service is demonstrated at all times **JOB DESCRIPTION** - Minimum SPM qualification - Friendly, courteous, and self-motivated - Fresh graduates are encouraged to apply - Able to commit in retail working hours including weekends and public...

**Location: Bangsar,KL** **Salary Range:RM8000-RM10000** **Job Responsibility**: - Be the primary point of contact for all matters relating to clients’ needs and concerns. - Build long-term relationships with customers, maintain strong and positive relationships with key accounts, stakeholder, and executive sponsors. - Develop new business with existing...

Responsible to handle in-bound sales calls, website inquiry, existing and/or new client - Contact potential or exising clients to provide info and create awareness about the company’s events - Ensure all enquiries are attended to in a timely and professional manner and sales SOP’s are adhered to - Provide after-sales services and accumulate customer...

**Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment related problems and providing support to the customer ensuring a high level of satisfaction. - Primarily handle inquiries via social media platforms pertaining to orders, payments, shipping,...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Customer Service Agent** - Full Time position - Training is provided - Basic Salary from RM2300- RM2,500 ( based on highest education level and relevant working experience) - Contract: 12-months (renewable for another 1 year depends on performance) - Fixed attendance allowance: RM 200 - Working Location : Bangsar South, Kuala Lumpur - Working days: 5 days...