Call Center

3 weeks ago


Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time

Able to start on **6 May 2024**:

- **Min. SPM holder**:

- **Good command in English and Bahasa Malaysia (read, written, and spoken)**:

- **Pass pre-phone interview & assessments.**

**Responsibility**

Job scope
- Excellent telephone etiquette (professional, confident and patient)
- Handle incoming customer enquiries over the telephone
- Identify cause of problems and recommend solutions

Working Days
- 5 working days, 2 rest days (can be on weekend or weekdays)

Working Shift:

- **Morning**:

- **8:00am - 5:00pm**:

- **9:00am - 6:00pm**:

- **Evening**:

- **1:00pm - 10:00pm**:

- **3:00pm - 12:00am**

Remuneration Package
- Basic salary: RM2,150.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)

Location**:Level 10, U Mobile Berjaya Times Square Jalan Imbi, Kuala Lumpur**

**Benefits**
- Annual Increment (Based on performance)
- Annual Bonus (Based on performance)
- Referral program (Reward provided - T&C Applied)

Training Provided

**Salary**: RM2,150.00 - RM2,300.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Able to start on 4 March 2024

**Education**:

- STM/STPM (preferred)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



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