Content & Comms - Shopeefood
4 days ago
Job Description:
- Provide excellent services to support merchants and riders onboarding
- Provide customer support to solve any issues faced by merchants and riders
- Can initiate process improvements and strategies for planning
- Provide a seamless onboarding experience for merchants and riders
- Build, update systems and processes to support merchants and riders
- Work closely with a team of Onboarding Specialists to create a seamless flow of work
**Requirements**:
- Minimum bachelor's degree from a recognised university
- Able to understand processes and adapt to tracking systematically and accurately
- Familiar with Microsoft Office (Excel)
- Able to communicate in both Bahasa Melayu and English (both written and verbal) to communicate with various stakeholders
- Fresh graduates are welcome to apply
- Has passion in the eCommerce and F&B (Food and Beverage) industry
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