IT Support Executive
4 months ago
Job Description:
- Identify and resolve hardware and software issues. Implement strategic solutions to address problematic areas effectively.
- Assist in the day-to-day operational support of IT infrastructure, including network systems, wireless systems and end-user issues. This includes implementation, troubleshooting, monitoring, and maintenance.
- Administer Windows Active Directory (AD), Group Policy (GPO), DNS, and DHCP.
- Utilize Excel, Word, and PowerPoint to prepare proposals, IT documentation, and slide presentations.
- Basic programming knowledge on PHP and.NET
- Basic MSSQL knowledge
- Good understanding of computer systems, mobile devices and other tech products
- Able to identify PC, Printer and hardware problems and advising on the solution
- Ability to diagnose and resolve basic technical issues
- Hardware maintenance especially PC and Printer
- In depth knowledge of the network types such LAN and WAN
- Redirect unresolved issues to the next level of support personnel
- Keep record of problems and customers solution
- Follow-up with customers
**Job Requirements**
- Diploma or Bachelor's degree with honours in Computer Science/ Software Engineering/ Networking or equivalent
- Good in oral and written communication skills
- Good presentation and customer-facing skills
- Able to execute tasks independently with minimize supervision
- Able to multi-task and deliver within timeline
- Possess own transport (compulsory) as well as must be willing to travel
- Experience in the property developer industry is an added value such as ifca system
**Job Types**: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Overtime pay
- Yearly bonus
Expected Start Date: 10/01/2024
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