Customer Services Assistant

6 days ago


Kulai, Malaysia SAMWOO COLORANTS (MALAYSIA) SDN BHD Full time

**JOB RESPONSIBILITIES**:

- Responsible to undertake the total sales administrative functions, in support of the Sales team.
- Undertake the Purchase Order cycle, such as generating Purchase Order from the system, creating and printing labels for packaging purposes, delivery order and transportation documents such as shipment truck or freight.
- Create and update for Raw Materials direct transfer transaction.
- Undertake other order transactions related to loaned units meant for demonstration, samples, returns, warranty, etc. and when necessary.
- Assist Superior prepare and updating delivery status for submission to customers based on order confirmation from suppliers.
- Follow up with the internal purchasing team on delivery status.
- Assist Superior track and reporting on customer’s order status from Production till shipment to ensure all orders is within time frame and delivered on time.
- Ensure customers are provided with the necessary documents, such as packing lists, upon delivery of goods.
- Maintain a high level of cooperation and teamwork with the Sales team.
- Familiar with ERP System
- To undertake any other duties as and when assigned by the Company.

**JOB REQUIREMENTS**:

- Possess good interpersonal, communication and customer service skills.
- Proficiency in Mandarin is an added advantage (to be able to handle queries and feedback from Mandarin-speaking customers).
- Minimun Diploma Holder
- Preferably Junior or experience Executives specializing in Customer Service or equivalent.

**Salary**: RM2,800.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Mandarin (required)
- Bahasa (required)

Ability to Commute:

- Kulai (required)

Ability to Relocate:

- Kulai: Relocate before starting work (required)



  • Kulai, Johor, Malaysia SAMWOO COLORANTS (MALAYSIA) SDN BHD Full time

    JOB RESPONSIBILITIES: Responsible to undertake the total sales administrative functions, in support of the Sales team. Undertake the Purchase Order cycle, such as generating Purchase Order from the system, creating and printing labels for packaging purposes, delivery order and transportation documents such as shipment truck or freight. Create and update for...

  • Customer Service

    1 week ago


    Kulai, Johor, Malaysia SUPER NICE EXPRESS SDN BHD Full time

    Resolve customer issues and complaints effectively and efficiently Manage high volumes of inbound and outbound calls Maintain accurate records of customer interactions and transactions Provide uptodate product and service information to customers Upsell product and services to customer when appropriate Escalate customer issues to the appropriate department...


  • Kulai, Malaysia HQ Pack Sdn Bhd Full time

    **Job Objectives**: 1. Mainly responsible on order processing, sales order, invoice, customer complain, and others as required. 2. Verify accuracy of purchase orders details to ensure the part number, pricing, MOQ, ship mode and request ship date are correct before SO entry. 3. Manage to convey customer's requirements to the internal team for effective...


  • Kulai, Malaysia MINDe Group Full time

    Sales Order Monitoring and Sales Order amendment (when necessary), Sample request, customer services and quotation, - Handling customer complaints(SalesForce) - Raise Shipping Instruction, Shipment release and monitoring - Process customer orders and invoices accurately and efficiently - Monitor customer order backlog and pro-actively initiate expedites with...


  • Kulai, Johor, Malaysia MINDe Group Full time

    Sales Order Monitoring and Sales Order amendment (when necessary), Sample request, customer services and quotation, Handling customer complaints(SalesForce) Raise Shipping Instruction, Shipment release and monitoring Process customer orders and invoices accurately and efficiently Monitor customer order backlog and proactively initiate expedites with the...

  • Accounts Assistant

    3 weeks ago


    Kulai, Malaysia Agensi Pekerjaan AC Services Sdn. Bhd. Full time

    Answering to customer’s queries on invoice issue - Send statement to accounts to customer - Call customers to chase overdue payment - Generate monthly statement of accounts to customers - Send reminder letter for overdue payment - Any administrative and account receivable job Pay: RM1,800.00 - RM2,500.00 per month **Education**: - Diploma/Advanced...

  • Customer Care Officer

    2 weeks ago


    Kulai, Malaysia PERODUA - Kulai Speed Auto Services SDN BHD Full time

    FEMALE ONLY Diploma & Fresh Graduate Job Scope 1. Taking appointment by call/walkin 2. To check customer survey(website) 3. Do service reminder 4. Do call appointment 5. Attending WhatsApp chat **Job Types**: Full-time, Permanent, Internship, Fresh graduate Contract length: 6 months Pay: RM1,163.45 - RM1,600.00 per month **Experience**: - Customer...


  • Kulai, Malaysia Kaizen Asiawide Group Full time

    I'M LOOKING FOR EMPLOYEE. INTERVIEW STRAIGHT INTO JOB. - FROM 9:00AM-6:00PM. -NO EXPERIENCE CAN APPLY. -STARTING WEEKLY RM700, PER MONTH RM2800. -JB CENTRAL AREA. - KULAI AREA - ONLY MALAYSIAN. -AVAILABLE WITH SLIP AND BONUS **Job Types**: Full-time, Part-time, Permanent **Salary**: From RM700.00 per week Expected hours: 54 per week **Benefits**: -...


  • Kulai, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities Sales & Service - Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; - Carry clear targets for specific products - CASA and FD Book...


  • Kulai, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities - Sales & Service- - Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; - Carry clear targets for specific products - CASA and FD Book...


  • Kulai, Johor, Malaysia Kaizen Asiawide Group Full time

    I'M LOOKING FOR EMPLOYEE. INTERVIEW STRAIGHT INTO JOB. - FROM 9:00AM-6:00PM. -NO EXPERIENCE CAN APPLY. -STARTING WEEKLY RM700, PER MONTH RM2800. -JB CENTRAL AREA. KULAI AREA ONLY MALAYSIAN. AVAILABLE WITH SLIP AND BONUSJob Types: Full-time, Part-time, PermanentSalary: From RM700.00 per weekExpected hours: 54 per weekBenefits: Opportunities for promotion...

  • Account Assistant

    2 weeks ago


    Kulai, Malaysia ZAMZAM CORPORATE SERVICES SDN BHD Full time

    Manage all accounting transactions - Assist the accounts department by performing data entry - Handle daily accounting entries and able to keep full set of account. - Prepare management report and analysis. - To maintain proper record keeping and organization of filing system - Reconciliation, budget, handle cash flow. - Assist in other duties in relation...


  • Kulai, Malaysia Hunters International Sdn Bhd Full time

    **About the Company** Our client is located in Asia, a dynamic, diversified conglomerate with global reach and established brands in the digital infrastructure, maritime and real estate sectors. **Responsibilities**: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer,...


  • Kulai, Malaysia ZamZam Corporate Full time

    **Sales & Admin Assistant** ZamZam Corporate is a strategic business partner specializing in Enterprise and newly established Sdn Bhd companies. By taking over the tedious but necessary compliance and administrative tasks such as incorporation, bookkeeping, preparing financial statements, and filing taxes, we help entrepreneurs and executives focus on their...


  • Kulai, Malaysia OIC Optical Full time

    (a) Assisting customers to recommend and select suitable frames and lenses; (b) Promoting and selling products of the Branch efficiently and effectively; (c) Conducting eye examinations for customers; (d) Edging lenses and fitting lenses to frames; (e) Assisting branch manager to oversee day-to-day operation & implement in-store policies; (f) Assisting...


  • Kulai, Johor, Malaysia Hunters International Sdn Bhd Full time

    About the CompanyOur client is located in Asia, a dynamic, diversified conglomerate with global reach and established brands in the digital infrastructure, maritime and real estate sectors.Responsibilities: Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming...


  • Kulai, Johor, Malaysia OIC Optical Full time

    (a) Assisting customers to recommend and select suitable frames and lenses;(b) Promoting and selling products of the Branch efficiently and effectively;(c) Conducting eye examinations for customers;(d) Edging lenses and fitting lenses to frames;(e) Assisting branch manager to oversee day-to-day operation & implement in-store policies;(f) Assisting branch...

  • Retail Assistant

    4 weeks ago


    Kulai, Malaysia Global Pets Sdn Bhd Full time

    **Job Scope** - Provides customer-oriented service - Makes immediate reference to supervisor on customer complaints - Assists to lift, move and carry products, arrange products on rack, tag selling price - Assists to restrain pets when required. - Maintains a clean and tidy work place at all times - Cashiering job - All retail related tasks as per Company...


  • Kulai, Malaysia Million Precision Time Sdn Bhd Full time

    The Sales Assistant role is an integral part of our team, offering a dynamic environment and opportunities for rapid career growth. As a pivotal member, you'll provide exceptional customer service, support sales activities, and contribute to the overall success of our retail operations. **Key Responsibilities**: - **Customer Service Excellence**:Engage...


  • Kulai, Malaysia Baking Ingredients Company Full time

    **Responsibilities**: - Ascertain customers' needs by delivering good customer service. - Arranging and labelling goods in the display racks. - Assisting customers in finding the products they’re looking for. - Processing customer payments at the checkout point. - Addressing customer complaints and inquiries. - Providing shopping advice and...