Credit Assistant

5 days ago


Bukit Mertajam, Malaysia Swoon-Lea Credit Sdn Bhd Full time

Do calling to follow up with customers that pending payment.
- Contact customers through WhatsApp to get transaction record.
- Respond to customer’s inquiry through WhatsApp chat & calls.
- Answer inbound calls to reply customer’s inquiry such as request statement, check balance and so on.
- Record pending payment in Excel and contact dealers to confirm no pending payment.
- Print out bank statement and issue receipt for payment made via bank.
- Prepare insurance and road tax submission.
- Handle walk-in customer to collect payment/ instalment.
- Check daily collection report and prepare listing of customer have made full settlement payment for director to delist CTOS.
- Prepare draft payment record & statement requested by customer.
- Perform any other ad-hoc duties as assigned.

**Salary**: RM1,800.00 - RM2,800.00 per month

**Benefits**:

- Dental insurance
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus

**Experience**:

- administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Expected Start Date: 04/22/2024



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