Credit Assistant

1 week ago


Bukit Mertajam, Penang, Malaysia Swoon-Lea Credit Sdn Bhd Full time
Do calling to follow up with customers that pending payment.

  • Contact customers through WhatsApp to get transaction record.
  • Respond to customer's inquiry through WhatsApp chat & calls.
  • Answer inbound calls to reply customer's inquiry such as request statement, check balance and so on.
  • Record pending payment in Excel and contact dealers to confirm no pending payment.
  • Print out bank statement and issue receipt for payment made via bank.
  • Prepare insurance and road tax submission.
  • Handle walkin customer to collect payment/ instalment.
  • Check daily collection report and prepare listing of customer have made full settlement payment for director to delist CTOS.
  • Prepare draft payment record & statement requested by customer.
  • Perform any other adhoc duties as assigned.

Salary:
RM1, RM2,800.00 per month

Benefits:

  • Dental insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus

Experience:

- administration: 1 year (preferred)

  • Customer service: 1 year (preferred)
Expected Start Date: 04/22/2024
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