Customer Service Coordinator

Reporting to Customer Service Manager and/ or appointed immediate superior 2. Attend to customers complaints and find solutions to all complaints. 3. To ensure that all daily transportations and shipments are scheduled to customers’ needs. 4. To coordinate with all related parties inclusive of customers ensuring shipments in order. 5. To ensure that...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Job Purpose and Scope of Position**: - **Responsible for customer service towards customers (being Distributors/Agents/Subsidiaries) according to defined criteria and guidelines.**: - Work to be conducted according to the company's policy, safety and Quality management system, specifically relevant is the quality handbook and its work...

1. To implement cost effective strategies to meet company business objective. 2. Responsible for market development on new customer/potential customer as well as servicing exiting customer 3. Responsible for preparation and making best sample to customers. 4. Manage PO's and customer's profile - price changes, quantity changes, new customer master set-up,...

Reporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportation and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening and...

Responsibilities: **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. **Client Engagement and Relationship...

**The company** Our client is an international logistics and freight forwarding company that offers transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. **The role**: - Ensure that Operation’s functions are...

Responsibilities: - Customer Interaction: - Greet customers in a friendly and professional manner. - Address customer inquiries, concerns, and complaints promptly and courteously. - Provide accurate information regarding driving courses, schedules, fees, and other relevant details. - Assist customers in scheduling driving lessons, theory classes, and...

The trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...

**Responsibilities and Duties** - Understanding customer needs and queries by listening attentively and asking the right questions. - Providing prompt, courteous, and effective responses to customer inquiries or complaints. - Building and maintaining positive relationships with customers. - Offering solutions to resolve customer issues or complaints...

**Responsibilities**: - Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime...

Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers. - Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies. - Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions. - Benchmark freight rates. - Negotiate...

OB DESCRIPITION: - *Possess strong motivation and highly driven to achieve or exceed overall corporate objectives. - Assisting with the execution of internal and external communications strategies. - Responsible for supporting & maintaining existing customers. - Handling customer complaint & problem solving. - Work closely with technical department for...

**DESCRIPTIONS** - Arrange import and export operation and documentation - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Have a good liaise with Shipping companies - Daily co-ordination of operation and customer booking - Manage Documentation and Customer Services Dept - Familiar with shipping...

1. To implement cost effective strategies to meet company business objective. 2. Responsible for market development on new customer/potential customer as well as servicing exiting customer 3. Responsible for preparation and making best sample to customers. 4. Manage PO's and customer's profile - price changes, quantity changes, new customer master set-up,...

Liaise with customer on their shipment needs and attend to customer inquiries. - Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form. - Prepare shipping notes and delivery order for cargo sending to warehouse / port. - Assist in advise and confirm to customer cargoes on board date (send...

**Role**:Manager -Customer Service **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Customer Management BPO Voice Process Customer oriented BPO Skills BPO Call center good communication skills...

Remark: - This job is to work in Singapore *Salary Range: SGD 2200 ~ 2500 + Fixed allowance **Company Information**: A Japanese multinational corporation operating a department store chain carrying a wide array of products, ranging from wedding dresses and other apparel to electronics and flatware. (Fashion & Household products) **Responsibilities**: -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english - **Position: Customer Service Executive** **Qualification**: Completed with SPM, UEC, ICGSE...

Front desk customer service for courier service company - Daily task (check & arrange customer pick up, check driver COD, weekly & monthly invoice) - Customer service for walk in customer and contract customer - Handle walk in customer and contract customer parcel. - Packing parcel **Job Types**: Full-time, Fresh graduate **Salary**: RM1,500.00 per...