Order Clerk

2 months ago


Seri Kembangan, Malaysia HP PET FOOD GERMANY SDN BHD Full time

**order Clerk Responsibilities**:
**we are looking for a clerk" admin" person to join our company to follow up the order fulfillment process, from customer placing order until order delivered.**

**Order Clerk Responsibilities**:

- Receiving orders from customers via mail, phone, or other electronic means.
- Obtaining customers’ details and billing information, and entering the information correctly on the order form.
- Notifying departments when supplies of items are low, or when orders could deplete available supplies.
- Informing customers about prices, shipping dates, and anticipated delays.
- Preparing invoices, shipping documents, and contracts.
- Forwarding information to the correct departments for delivery of the order.
- Inspecting outgoing orders to ensure compliance with customer specifications.
- Reviewing orders for completeness and forwarding incomplete orders for further processing.
- Liaising with production, sales, shipping, warehouse, or delivery personnel to trace or accelerate shipments.
- Recommending merchandise or services that will meet or improve upon customers’ needs.

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Opportunities for promotion

Ability to commute/relocate:

- Seri Kembangan: Reliably commute or planning to relocate before starting work (required)


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