Japanese - Team Leader - Bpo

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Digital Marketing Mandarin Cantonese Thai - **Job Scope**: - **What’s your mission?** As a Team Lead, you will be working with our ePayment...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Digital Marketing Mandarin Cantonese Thai - **Job Scope**: - **What’s your mission?** As a Team Lead, you will be working with our ePayment...

Role: Team Lead - Japanese Location: George Town, Penang, Malaysia. Salary Max: RM 11,000 - RM 15,000 Language: Japanese Joining Date: 4/3/2024 Headcount: 6 Shift: 24x7 Rotational Shift NOTE: BPO TL experience is required Role & Responsibilities: - Manage Team that Take call and provide accurate answer to customer queries. - Delivery excellent...

**Role**:Process Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Voice Trainer Operational Trainer sales trainer - Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown Penang Shift: 24/7...

A BPO (Business Process Outsourcing) Quality Assurance Manager plays a critical role in ensuring that the services provided by the BPO company meet or exceed client expectations and industry standards. The job description typically includes a range of responsibilities aimed at maintaining and improving service quality. Here's a comprehensive outline of what...

Responsibilities **Provide mentorship, guidance, and career development to members of their team. Lead a ** high-performing team through an exciting transition to build problem solving, critical. **thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. ** Establish team goals and work with...

**Role**:Process Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Voice Trainer Operational Trainer sales trainer - Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown Penang Shift: 24/7...

Role: Team Lead JapaneseLocation: George Town, Penang, Malaysia.Salary Max: RM 11,000 - RM 15,000Language: JapaneseJoining Date: 4/3/2024Headcount: 6Shift: 24x7 Rotational ShiftNOTE:BPO TL experience is requiredRole & Responsibilities: Manage Team that Take call and provide accurate answer to customer queries. Delivery excellent customer support & services...

Job title: Shift Team Leader Industry: Glass Manufacturing Location: Sungai Buloh, Selangor **About the Job** This role will need to lead the team to ensure that team targets and objectives are met in all aspects of the business, whilst promoting and monitoring the process of continuous improvement. **Responsibilities**: - To actively lead the team to...

_**Reservation SiteのQAポジションをマレーシアで募集しています。**_ **◎QA for Reservation Site -Japanese** - **Place：Georgetown Penang, Malaysia**_ - **Hours： 24*7 Rotational shift**_ - **Salary：basic RM9,000**_ ～ _**RM14,000　+**_ **language allowance RM1,000** **Requirement**: - Native Japanese - BPO QA experience Feel...

**Role: Social Media Customer Success Specialist** - Language: Japanese (Native) - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language Mandarin Cantonese Thai Korean Language - **Job Scope**: - Review seller, business and product information,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language Mandarin Cantonese Thai Korean Language - **Job Scope**: - Review seller, business and product information,...

**Key Responsibilities** - **Training Program Development and Delivery**: - Design, develop, and deliver comprehensive Lean Six Sigma training programs for employees at all levels. - Customize training content to address specific process improvement needs within the BPO environment. - Conduct workshops, seminars, and training sessions, both in-person and...

Responsibilities: 1. Lead and manage a team of customer service representatives, providing guidance, support, and coaching as needed. 2. Develop and implement strategies to ensure high-quality customer service delivery. 3. Monitor team performance and provide regular feedback and coaching to drive improvement. 4. Handle escalated customer issues and...

Responsibilities: 1. Lead and manage a team of customer service representatives, providing guidance, support, and coaching as needed. 2. Develop and implement strategies to ensure high-quality customer service delivery. 3. Monitor team performance and provide regular feedback and coaching to drive improvement. 4. Handle escalated customer issues and...

**Role: Travel (Customer Success Specialist)** - Language: Japanese - Start Date: 31st July & 11th Sep - Location: Penang - Salary: RM 7300 to RM 11000 (including allowances) - Education: Fresh Graduates can apply - Experience: CS experience preferred (not mandatory) - Shift: Rotational (24x7) - Assist Japanese-speaking customers with travel-related...

**Key Responsibilities**: - **Customer Onboarding**: - Guide new customers through the onboarding process to ensure a smooth transition and quick adoption of our products/services. - Conduct training sessions and product demonstrations tailored to the Japanese market. - **Customer Relationship Management**: - Build and maintain strong relationships with...

Vacancy: Customer Success Specialist - Japanese Speaker Location - George Town ,Penang, Malaysia. **Salary**: RM 9000- RM 11,000 + Language Allowance: 1000RM + Housing Allowance : 600 Rm Start Date: 30th April, 2024 Education: Degree /Diploma (SPM not allowed) Hours of Operation: Rotational Shifts, 24*7 Head Counts: 30 Language - Japanese +...

**Role: Social Media Customer Success Specialist** - Language: Japanese - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social media...