Supervisor/ Assistant Supervisor

2 weeks ago

Kepong, Malaysia AGENSI PEKERJAAN DREAM-JOB SDN BHD Full time

**Supervisor/ Assistant Supervisor (Courier Supervising Experience)**

**Penyelia/ Pembantu Penyelia (Pengalaman Penyeliaan Kourier)**

**Lokasi: Selayang**

**Tugasan**:
**Pengurusan Pasukan**:

- Memimpin, memotivasi, dan menyelia pasukan kakitangan penghantaran.
- Mengendalikan mesyuarat pasukan yang kerap untuk menyampaikan jangkaan prestasi, protokol keselamatan, dan kemas kini operasi.
- Mengendalikan dan menyelesaikan sebarang konflik atau isu dalam pasukan.

**Operasi penghantaran**:

- Menyelia operasi penghantaran harian untuk memastikan penghantaran barangan tepat pada masanya dan tepat.
- Selaras dengan pasukan gudang, pengeluaran dan logistik untuk menyelaraskan proses.
- Memastikan pematuhan dengan dasar syarikat dan peraturan undang-undang mengenai perkapalan dan pengangkutan.
- Bersedia untuk liputan laluan

**Pemantauan Prestasi**:

- Pantau prestasi pasukan, berikan maklum balas dan bimbingan tetap.
- Tetapkan matlamat dan objektif prestasi untuk ahli pasukan.
- Menyediakan dan membentangkan laporan prestasi kepada pihak pengurusan.

**Latihan dan Pembangunan**:

- Kenal pasti keperluan latihan dan atur sesi latihan untuk ahli pasukan.
- Menggalakkan budaya peningkatan berterusan dan pembangunan profesional.

**Inventori dan Dokumentasi**:

- Memastikan pengurusan inventori yang tepat dan dokumentasi barangan yang dihantar.
- Simpan rekod penghantaran, termasuk kuantiti, destinasi dan tarikh.
- Sahkan dan selaraskan sebarang percanggahan dalam rekod penghantaran.

**Hubungan Pelanggan/Pelanggan**:

- Mengekalkan standard perkhidmatan pelanggan yang tinggi dan memastikan kepuasan pelanggan dengan operasi penghantaran.
- Berkomunikasi dengan pelanggan mengenai jadual penghantaran, kelewatan dan maklumat lain yang berkaitan.
- Kendalikan sebarang aduan atau isu pelanggan yang berkaitan dengan penghantaran.

**Kelayakan**:

- Minimum SPM dan 1 tahun pengalaman dalam bidang kourier dan dalam jawatan penyeliaan atau kepimpinan.
- Calon yang faham road area Selayang diutamakan.
- Keupayaan yang terbukti untuk memimpin dan mengurus pasukan dengan berkesan.
- Kemahiran organisasi dan multitasking yang cemerlang.
- Kemahiran komunikasi dan interpersonal yang kuat.
- Kebolehan pengunaan sistem kourier.
- Pemahaman tentang konsep kourier, pengurusan data operasi kourier
- Pengalaman dalam Despatch

**Job Types**: Full-time, Part-time, Contract

Pay: RM2,000.00 - RM3,000.00 per month

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