Wfm Real Time Analyst

Location: Kelana Centre Point Must be willing to work on Shifts: 24x7 rotational shift **Requirements**: - 2 years in Work Force Management ( WFM) - Good data analysis skills - Have intensive experience in Excel and Power BI - Well-versed in Excel, including using Formula and Pivot Table Salary Range: RM 4500 to RM 5500 **Salary**: RM4,500.00 -...

Location: Kelana Centre Point Must be willing to work on Shifts: 24x7 rotational shift **Requirements**: - 2 years in Work Force Management ( WFM) - good in data analysis skill - Have intensive experience in Excel and Power BI - Well versed in excel, including using formula and pivot table Salary Ranger RM 4500 to RM 5500 **Job Type**:...

Qualifications: Excellent communication rapportbuilding skills. Strong analytical skills Strong ability to provide Operations Director/Managers with inputs on possible resolutions and recommendations on WFM and Reporting related issues Able to take Management direction and cascade to staff Strong coaching skills Provide solutions to escalated issues and...

Requirements: - 2 years in Work Force Management ( WFM) - good in data analysis skill - Have intensive experience in Excel and Power BI - Well versed in excel, including using formula and pivot table **Salary**: RM4,500.00 - RM5,500.00 per month Application Question(s): - Do you have 2 years in Work Force Management? - How many days period do you need? -...

Overview: **Position Summary**: The Workforce Scheduling and Planning Analyst is key to the success of the business unit. This is a workforce management position responsible for analyzing and validating forecasted volume and building staffing/scheduling plans to incorporate and/or meet business unit plans, productivity and service objectives. This is a...

Position: Real Time AnalystLocation: Kelana Jaya, Selangor & GeorgetownSalary Range: 4,500 - 5,500Language: English (Malaysians)Specialization: Real-time Analyst ExperienceTarget Onboarding Date:ASAPType: Full-timeShift: 24/7Responsibilities: Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out...

**Responsibilities** - Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines. - Act as a first point of contact for any escalations, outages, system issues or any other production impacting situations. Follow appropriate procedures. - Co-ordinate and collaborate with operations and other...

Location: Kelana Centre PointMust be willing to work on Shifts: 24x7 rotational shiftRequirements: 2 years in Work Force Management ( WFM)- good in data analysis skill Have intensive experience in Excel and Power BI Well versed in excel, including using formula and pivot tableSalary Ranger RM 4500 to RM 5500Job Type: Part-timeSalary: RM4, RM5,500.00 per...

Overview:Position Summary:The Workforce Scheduling and Planning Analyst is key to the success of the business unit. This is a workforce management position responsible for analyzing and validating forecasted volume and building staffing/scheduling plans to incorporate and/or meet business unit plans, productivity and service objectives. This is a specialized...

**Responsibilities** - Ensuring adherence to schedules and raising alerts on time in case of deviations as per laid out guidelines. - Act as a first point of contact for any escalations, outages, system issues or any other production-impacting situations. Follow appropriate procedures. - Coordinate and collaborate with operations and other departments to...

GENERAL SUMMARY:Be accountable in ensuring that client/customer goals are met by analyzing work volume variances to forecast, adjusting scheduling/staffing/planning levels as necessary and supporting a global strategy to improve productivity.DUTIES & RESPONSIBILITIES: Analyze past volume and staffing patterns, using historical and forecasted data, to ensure...

GENERAL SUMMARY:Be accountable in ensuring that client/customer goals are met by analyzing work volume variances to forecast, adjusting scheduling/staffing/planning levels as necessary and supporting a global strategy to improve productivity.DUTIES & RESPONSIBILITIES: Analyze past volume and staffing patterns, using historical and forecasted data, to ensure...

Requirements: 2 years in Work Force Management ( WFM)- good in data analysis skill Have intensive experience in Excel and Power BI Well versed in excel, including using formula and pivot tableSalary: RM4, RM5,500.00 per monthApplication Question(s): Do you have 2 years in Work Force Management? How many days period do you need? Are you Well versed in excel,...

Position: Real Time Analyst Location: Kelana Jaya, Selangor & Georgetown Salary Range: 4,500 - 5,500 Language: English (Malaysians) Specialization: Real-time Analyst Experience Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations...

**Overview**: **Qualifications**: 1-3 years of experience in the same capacity Strong data analytics and creation of reports Experience in automating task/reports that are manual to reduce cycle time and defects. Proficient user of Excel and understanding call center statistics a must. Knowledge in VBA, macros, linked data, pivot chart tools, design tools is...

Overview: Qualifications: - **1-3 years of experience in the same capacity**: - ** Strong data analytics and creation of reports**: - ** Experience in automating task/reports that are manual to reduce cycle time and defects.**: - ** Proficient user of Excel and understanding call center statistics a must.**: - ** Knowledge in VBA, macros, linked data,...

**GENERAL SUMMARY**: Be accountable in ensuring that client/customer goals are met by analyzing work volume variances to forecast, adjusting scheduling/staffing/planning levels as necessary and supporting a global strategy to improve productivity. **DUTIES & RESPONSIBILITIES**: - Analyze past volume and staffing patterns, using historical and forecasted...

**GENERAL SUMMARY**: Be accountable in ensuring that client/customer goals are met by analyzing work volume variances to forecast, adjusting scheduling/staffing/planning levels as necessary and supporting a global strategy to improve productivity. **DUTIES & RESPONSIBILITIES**: - Analyze past volume and staffing patterns, using historical and forecasted...

**GENERAL SUMMARY**: Be accountable in ensuring that client/customer goals are met by analyzing work volume variances to forecast, adjusting scheduling/staffing/planning levels as necessary and supporting a global strategy to improve productivity. **DUTIES & RESPONSIBILITIES**: - Analyze past volume and staffing patterns, using historical and forecasted...

Overview:Qualifications:- 1-3 years of experience in the same capacity:- Strong data analytics and creation of reports:- Experience in automating task/reports that are manual to reduce cycle time and defects:- Proficient user of Excel and understanding call center statistics a must:- Knowledge in VBA, macros, linked data, pivot chart tools, design tools...