[bpo Industry] Team Leader

We have two teams, you will be assign based on your experience involvement, and capability - Customer complain team - Risk team **Core Responsibilities** - Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements -...

**Logistics Team Leader - Mandarin Speaking** Location: Kelana Centre Point, Selangor **Salary**: 6500 MYR max Working hours - Monday to Friday (9am to 6pm) **Qualifications/Requirements**: - Able to read & understand Mandarin with Basic English is mandatory. - Team Lead Experience must have min of 1 year - 2- 3 years of experience in freight forwarding...

**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

**Requirements**: - Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.) - Proven track record of collaborating with...

**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

SummitNext Technologies Sdn Bhd has business interests in mainly 3 fields which include BPO, Technology Solutions and Training. We provide digital customer service and technology solutions to companies in Malaysia and other Asian countries too. While we are new but we are growing fast and looking for capable talent to join our company. We are also bringing...

The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require flexible hours to accommodate different shifts and training needs. Duties and qualifications may vary depending on the organization's size, industry, and operational...

As a Human Resource Manager in a Business Process Outsourcing (BPO) company, your role is crucial in managing the human capital of the organization, ensuring the recruitment, development, and retention of a skilled workforce. You'll be responsible for implementing HR strategies that align with business objectives and support employee engagement and...

Bachelor’s degree or equivalent diploma. - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity. - Advantage: Freight forwarding industry knowledge (shipping documentation, VGM, EDI, MBL) - Advantage: Proficient with Microsoft...

The Workforce Management Specialist prepares and produces work volume and staffing forecast dashboards, comparative data on results vs. forecasts, identifies opportunities for improvement, and recommends solutions. This position provides workforce management scheduling and load balancing requirements for work peaks and valleys. - Creates reports and...

Overview: Job Overview - Responsible for to attracting, screening, selecting and onboarding qualified and suitable personnel to fill our job openings. - Inform of any difficulty or need to adjust employee profile or Job Description Qualifications: Scope & Authority - As a result of the interviews recommend an applicant to become part of the company -...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication is key for this role; the Team Leader must be able to build and maintain strong relationships with the customer base, providing information about the...

**WAREHOUSE TEAM LEADER** - BASIC SALARY: RM2,000 - RM2,500 - MONTHLY ALLOWANCE RM 125 + SHIFT ALLOWANCE RM 300 **MONDAY - FRIDAY** - MORNING SHIFT: 6:00 AM - 3:00 PM - AFTERNOON SHIFT: 3:00 PM - 12:00 AM **SATURDAY** - MORNING SHIFT: 7:00 AM - 12:00 PM - AFTERNOON SHIFT: 12:00 PM - 5:00 PM **SUNDAY - OFF** **LOCATION: Taman Perindustrian UEP, Subang...

**WAREHOUSE TEAM LEADER** - BASIC SALARY: RM2,000 - RM2,500 - MONTHLY ALLOWANCE RM 125 + SHIFT ALLOWANCE RM 300 **MONDAY - FRIDAY** - MORNING SHIFT: 6:00 AM - 3:00 PM - AFTERNOON SHIFT: 3:00 PM - 12:00 AM **SATURDAY** - MORNING SHIFT: 7:00 AM - 12:00 PM - AFTERNOON SHIFT: 12:00 PM - 5:00 PM **SUNDAY - OFF** **LOCATION: Taman Perindustrian UEP, Subang...

**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to coach...

**TEAM LEADER IN TELECOMMUNICATION - IMMEDIATE VACANCY** **Responsibility** - Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort - Provide the team with a vision of the project objectives - Motivate and inspire team members - Lead by setting a good example (Role Model) - Coach and help develop team...

Partners with the leadership team to understand and execute the organization's human resource strategy to support the business growth. - Provides support and guidance to stakeholders and mgmt. team on HR related scope. - Oversees employee disciplinary, terminations, and investigations. - Maintains compliance with local authorities on local employment laws...

Housekeeping Team Leader / Supervisor Housekeeping - Team Leader / Supervisor **What will I be doing?** As a Housekeeping - Team Leader / Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping - Team Leader / Supervisor will perform the following tasks to the...

Job Purpose: **Responsibilities**: - Liaison with SAP IT on process Key Performance Indicators, operational efficiencies and compliance with company's policies, procedures, and regulations - Establish, improve, optimize and update company's SOP and ensure process advocacy - Define system process issues, measure current process performance, analyze root...