Business Development Manager I BPO

16 hours ago


Petaling Jaya, Selangor, Malaysia SummitNext Technologies Sdn Bhd Full time

About Us:
At SummitNext Technologies Sdn Bhd, we are a leading provider of innovative business process outsourcing (BPO) and recruitment process outsourcing (RPO) solutions. Our mission is to deliver tailored services that drive efficiency and growth for our clients. We are seeking a results-driven Business Development Manager with proven expertise in client management and a deep understanding of the BPO and RPO landscape.

Key Responsibilities:
  1. Client Acquisition & Management
    • Identify, prospect, and onboard new clients in the BPO and RPO sectors.
    • Nurture client relationships through effective communication and customized solutions.
    • Develop strategic plans to meet client objectives and expand market presence.
  2. Business Development Strategy
    • Formulate and execute business development strategies to achieve sales targets.
    • Conduct market research to identify emerging opportunities and competitive trends.
    • Build a strong sales pipeline through continuous networking and lead generation.
  3. Proposal Development & Negotiation
    • Prepare and present compelling business proposals and service agreements.
    • Negotiate terms with clients to achieve mutually beneficial outcomes.
  4. Industry Expertise
    • Leverage in-depth knowledge of the BPO and RPO industry to position the company as a trusted partner.
    • Stay updated on market trends, technologies, and best practices in outsourcing and recruitment.
  5. Collaboration
    • Work closely with internal teams to ensure seamless service delivery and client satisfaction.
    • Provide valuable feedback to optimize service offerings based on client insights.
Requirements:
  1. Experience: Proven track record in business development, sales, or account management within the BPO and RPO sectors (minimum 5 years).
  2. Industry Knowledge: Strong understanding of BPO and RPO services, including recruitment processes, outsourcing models, and operational structures.
  3. Skills:
    • Exceptional communication, presentation, and interpersonal skills.
    • Strong negotiation and problem-solving abilities.
    • Ability to work independently and meet targets in a fast-paced environment.
  4. Education: Bachelor's degree in Business Administration, Marketing, or a related field. An MBA is an advantage.
  5. Work Setup: Flexibility to work remotely or from the office, with willingness to travel as required for client meetings and events.

We offer a competitive salary and performance-based incentives, along with the opportunity to work with a growing team in the BPO and RPO industry. With a flexible working environment and professional growth opportunities, this role offers a unique chance to grow your career in a dynamic and innovative company.



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