Quality Assurance Manager Bpo Industry

Role: Assistant Quality Assurance Manager Language: English (Malaysians) Specialization: Global Payments Target Onboarding Date: ASAP Salary Range: 7,000 RM - 8,000 RM Location: Kelana Jaya, Selangor Type: Full-time Shift: Regular Shift or 24/7 **Responsibilities**: - Assist in leading and coordinating the quality assurance team. - Provide training...

Role: Assistant Quality Assurance ManagerLanguage: English (Malaysians)Specialization: Global PaymentsTarget Onboarding Date:ASAPSalary Range: 7,000 RM - 8,000 RMLocation: Kelana Jaya, SelangorType: Full-timeShift: Regular Shift or 24/7Responsibilities: Assist in leading and coordinating the quality assurance team. Provide training and guidance to team...

As a Human Resource Manager in a Business Process Outsourcing (BPO) company, your role is crucial in managing the human capital of the organization, ensuring the recruitment, development, and retention of a skilled workforce. You'll be responsible for implementing HR strategies that align with business objectives and support employee engagement and...

Position: Quality Assurance Analyst - Mandarin SpeakerLocation: Kelana Jaya, Malaysia.Salary Max: RM 5,500Language: Mandarin (Malaysian)Project: LogisticsSpecialization: At least 1 year QA with Logistics ExperienceTarget Onboarding Date: 15th June, 2024Type: Full-timeShift: 24/7Job SummaryIf you are possess with attention to details and has the ability to...

**Position: Quality Assurance Analyst - Mandarin Speaker** Location: Kelana Jaya, Malaysia. Salary Max: RM 5,500 Language: Mandarin (Malaysian) **Project: Logistics** **Specialization: At least 1 year QA with Logistics Experience** Target Onboarding Date: 15th June, 2024 Type: Full-time Shift: 24/7 Job Summary If you are possess with attention to...

**Position: Quality Assurance Analyst - Mandarin Speaker** Location: Kelana Jaya, Malaysia. Salary Max: RM 5,500 Language: Mandarin (Malaysian) **Project: Logistics** **Specialization: At least 1 year QA with Logistics Experience** Target Onboarding Date: 15th June, 2024 Type: Full-time Shift: 24/7 Job Summary If you are possess with attention to...

Position: Human Resources Manager Location: Kelana Jaya, Selangor Salary Range: 8,000 - 10,000 Language: English (Malaysians) Specialization: at least 5+ years HR Manager experience in BPO Company Target Onboarding Date: 10 June 2024 Type: Full-time Shift: Regular Shift BPO company Experience Mandatory **Responsibilities**: - Partners with the...

Salary: RM 3500- RM5500Location: Old Klangmode: WFHKey Responsibilities Conduct regular evaluations of customer service representative to measure their proficiency in handling player inquiries, resolving issues, and delivering exceptional services. Provide constructive feedback to agents to enhance their skills and performance. Ensure that customer...

About YouYou will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department.Your Day to Day Maintain and develop internal support and call centre quality standards. Assess support interactions based on internal standards. Accompany evaluations with meaningful and...

Job Title: Executive, Quality Assurance (Ground Operations)Reports To: Assistant Manager, Quality AssuranceRole Purpose: To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the timeline.Key Accountability: To...

Reports To: Assistant Manager, Quality AssuranceRole Purpose: To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the timeline.Key Accountability: To participate and uphold the safety and security policies and...

The Quality Assurance Manager is responsible in leading the quality engineering and lab technician functions to lead proactive product optimization and risk reduction. We are looking for someone guide the future state roadmap for lab transformation to ensure efficient testing efforts with testing and predictive quality methods. EHS and 5S is important to...

The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require flexible hours to accommodate different shifts and training needs. Duties and qualifications may vary depending on the organization's size, industry, and operational...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

The Quality Assurance Manager is responsible in leading the quality engineering and lab technician functions to lead proactive product optimization and risk reduction. We are looking for someone guide the future state roadmap for lab transformation to ensure efficient testing efforts with testing and predictive quality methods. EHS and 5S is important to...

**Position: Quality Assurance Analyst** **Location: Kelana Jaya, Malaysia.** **Salary Max: RM 5,500** **Language: Mandarin (Malaysian)** **Project: Logistics** **Specialization: At least 1 year QA with Logistics Experience** **Target Onboarding Date: 15th June 2024** **Type: Full-time** **Shift: 24/7** **Qualifications** **Main Requirements**: -...

**Position: Quality Assurance Analyst** **Location: Kelana Jaya, Malaysia.** **Salary Max: RM 5,500** **Language: Mandarin (Malaysian)** **Project: Logistics** **Specialization: At least 1 year QA with Logistics Experience** **Target Onboarding Date: 15th June 2024** **Type: Full-time** **Shift: 24/7** **Qualifications** **Main Requirements**: -...

**Responsibilities**: - Assist in leading and coordinating the quality assurance team. - Provide training and guidance to team members on quality standards and procedures. - Coordinate with cross-functional teams to integrate quality assurance into operations. - Maintain accurate records of quality assurance activities, test results, and audits. - Assist in...

**Salary: RM 3500- RM5500** **Location: Old Klang** **mode: WFH** **Key Responsibilities** - Conduct regular evaluations of customer service representative to measure their proficiency in handling player inquiries, resolving issues, and delivering exceptional services. - Provide constructive feedback to agents to enhance their skills and performance. -...