Executive, Quality Assurance Customer Service

About YouYou will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department.Your Day to Day Maintain and develop internal support and call centre quality standards. Assess support interactions based on internal standards. Accompany evaluations with meaningful and...

About YouYou will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department.Your Day to Day Maintain and develop internal support and call centre quality standards. Assess support interactions based on internal standards. Accompany evaluations with meaningful and...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

Job Title: Executive, Quality Assurance (Ground Operations)Reports To: Assistant Manager, Quality AssuranceRole Purpose: To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the timeline.Key Accountability: To...

Reports To: Assistant Manager, Quality AssuranceRole Purpose: To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the timeline.Key Accountability: To participate and uphold the safety and security policies and...

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

Role: Assistant Quality Assurance Manager Language: English (Malaysians) Specialization: Global Payments Target Onboarding Date: ASAP Salary Range: 7,000 RM - 8,000 RM Location: Kelana Jaya, Selangor Type: Full-time Shift: Regular Shift or 24/7 **Responsibilities**: - Assist in leading and coordinating the quality assurance team. - Provide training...

**Position Snapshot** Location: Shah Alam Company: Nestlé Manufacturing (M) Sdn Bhd Permanent - Full Time Bachelor’s Degree in Food Science/Technology or any other equivalent background studies. 3+ years of experience **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we...

**Position Snapshot** Location: Shah Alam Company: Nestlé Manufacturing (M) Sdn Bhd Permanent - Full Time Bachelor’s Degree in Food Science/Technology or any other equivalent background studies. 3+ years of experience **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we...

Role: Assistant Quality Assurance ManagerLanguage: English (Malaysians)Specialization: Global PaymentsTarget Onboarding Date:ASAPSalary Range: 7,000 RM - 8,000 RMLocation: Kelana Jaya, SelangorType: Full-timeShift: Regular Shift or 24/7Responsibilities: Assist in leading and coordinating the quality assurance team. Provide training and guidance to team...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Specialization**: At least 1 year QA Sup experience. Banking, AML, and KYC background **Language**:Mandarin + English **Target Onboarding Date**: End of May **Location**:Kelana Jaya **Type**:Full-time **Shift**: 24/7 **Responsivities**: - Construct searches and reports designed for automated analysis and topic identification in recorded...

**Job responsibilities**: - Manage consumer/customer service-related matters to product complaint and inquiry - Handling 3rd party documentation request such as customer, exporting countries and regulatory bodies. - Involvement in food safety quality culture and GMP program - KPI reporting - Conduct contractor induction training as trainer, support in...

**Job Title**: - Executive, Quality Assurance (Ground Operations) **Reports To**: - Assistant Manager, Quality Assurance **Role Purpose**: - To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the...

**Job Title**: - Executive, Quality Assurance (Ground Operations) **Reports To**: - Assistant Manager, Quality Assurance **Role Purpose**: - To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the...

**Kelayakan/Qualification**: - A quality assurance specialist ensures that the final product observes the company's quality standards. - The detail-oriented professional is responsible for the development and implementation of inspection activities, the detection and resolution of problems, and the delivery of satisfactory outcomes. - Analyse and...

**Job Summary**: To assist in the overall quality performance of OLDTOWN outlets by conducting R.O.S.E Audit and to ensure all outlets are adhere to OLDTOWN standards. **Key responsibilities and accountabilities**: - To assist the QA Manager on all matters pertaining to overall quality assurance and control program. - To assist in review and update...

Responsibilities: - Develop and implement quality assurance policies, procedures and standards for inspection. - Supervise and manage QC in the production floor, incoming raw materials and outgoing products inspection process. - Inspect and assess production and retail are complied with company’s set of requirements (GMP, HACCP and relevant standards). -...

Responsibilities: - Develop and implement quality assurance policies, procedures and standards for inspection. - Supervise and manage QC in the production floor, incoming raw materials and outgoing products inspection process. - Inspect and assess production and retail are complied with company’s set of requirements (GMP, HACCP and relevant standards). -...

**Position: Quality Assurance Analyst** **Location: Kelana Jaya, Malaysia.** **Salary Max: RM 5,500** **Language: Mandarin (Malaysian)** **Project: Logistics** **Specialization: At least 1 year QA with Logistics Experience** **Target Onboarding Date: 15th June 2024** **Type: Full-time** **Shift: 24/7** **Qualifications** **Main Requirements**: -...