Sea Freight Operations Team Leader
4 days ago
**The role**
Our client is one of the leading transport and logistics companies in Europe. Established for more than 500 years, they are supported by over 7000 employees and 170 company-owned offices globally.
Reporting to the Branch Manager and the Operations Manager, the Sea Freight Operations Team Leader will be responsible in operations and P&L for sea freight import and export shipment. The Sea Freight Operations Team Leader will be based in Selangor.
**The Sea Freight Operations Team Leader will be responsible to**:
- Monthly operational and financial closing for sea freight profit centers.
- Ensure service excellence, high data quality, productivity, and efficiency in sea freight.
- Lead, guide and develop the team.
- Distribute workload effectively and fairly among team members.
- Assist the customer service team with placement of carrier booking if required.
- Communicate with agent/customer once booking confirmation is received.
- Release of booking confirmation to customers.
- Follow up with overseas office / agent on final pre-alert (import) and debit note (import).
- Send final pre-alert including debit note to destination agent (export).
- Track missing shipping documents from shipper (export)
- Register job files in company’s transport management system.
- Arrange delivery / pickup to customer.
- Complete billing on a weekly basis to ensure job closing time.
- Arrange customs clearance & EDI data entry such as K1, K2, K3, K8, K9, ZB
- Consult customer in COO, Form D&E, HS Codes, Duty Exemption, LMW & Drawbacks.
- Handle temporary import and export procedures, e.g., BG & ATA Carnet (repair & return)
- Give sea freight training to other business units if needed.
- Other ad-hoc tasks assigned by the Operations Manager or Branch Manager.
**The requirements**
- Diploma/Degree in any discipline.
- At least 3 years of experience in freight forwarding and logistics industry.
- Familiar with sea freight product knowledge.
- Familiar with Cargo Wise System would be preferred.
- Able to fulfil critical tasks and urgency to deadlines.
- Good communication and interpersonal skills.
- Good Microsoft Office skills.
- Excellent leadership and management skills.
**Job Types**: Full-time, Permanent
Pay: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- freight forwarding and logistics: 3 years (preferred)
- sea freight: 3 years (preferred)
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