Freight Billing Auditor

6 months ago

Subang Jaya, Malaysia Bollore Logistics Asia Pacific Full time

**About this role**

He / She has to deliver Visibility, Proactivity, Reactivity, Optimization and High level of Satisfaction to PRISM's major accounts managed by a 4PL HUB.

**Monitor the Financial Workflow to Ensure a Full Visibility of transport cost to the Customer**
- Pre-invoice based on rates grid from 4PL to 3PL
- Manage pre-invoicing issues
- Provide monthly Reporting
- Receive and archive, manually, actualized 3PL invoices
- Follow-up the automatic (EDI / API) receipt and archiving of actualized 3PL invoices
- Audit invoices versus:

- Planned cost,
- Service Level Agreement,
- Actual execution
- Manage dispute for invoices with deviations
- Validate unexpected costs such as waiting hours
- Log reason for additional costs

**Deliver Customer Satisfaction**
- Manage and supports cost visibility to ensure the best possible service level
- Meets deadlines and ensures completion of customer service tasks within the expected time frames
- Ensure a consistent and pro-active communication flow with the customer
- Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
- Prioritizes, resolves and/or escalates issues to secure the customer’s interest
- Represent Prism internally and externally
- Use the tools and communication to react to customer requests
- Act as Single point of contact for the customer
- Identify and record savings (benefits tracking) delivered to the customers.
- provide his/her expertise in invoice audit management
- Use of the technologies to be more efficient and work with the CBS

**Contribute to improve Partners and Vendor performance**
- Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
- Monitor the good deployment and efficiency of new operational practices with the 3PLs
- Contribute to formalize the SOP
- Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
- Set up and Monitor corrective action plans in agreement with the 4PL HUB manager
- Produce dashboard and KPIs regarding billing audit performance
- Maintain communication matrix

**Requirements**:
**Technical**
- Sound educational background or comparable business experience (international trade, logistics, supply chain etc.)
- Good knowledge of Air and/or Sea transportation is a strong asset.
- Proven track record in a similar role, ideally in a Control Tower of 4PL environment
- Minimum of 5 years of transport management / freight forwarding experience (Air & Sea operations)
- Minimum of 3 years of customer service experience

**Behavioral**
- Good communication skills (English is a must, another language a +)
- Service minded personality
- Hands-on approach and curiosity, can-do and positive attitude
- Problem solving ability
- Ability to work under pressure
- Direct reporting line to the 4PL HUB Team Leader, if any, or 4PL HUB Operation Manager.
- Customer: customer care, operational buyer, transport manager.
- 3PLs: both internal and competitors.

**Benefits**
- Dental
- Medical
- Parking
- Birthday Leave
- Festival Leave

Come and join the Prism’s family on this new exciting adventure

We are expanding our 4PL activity in the Aerospace sector

Do not hesitate to contact us if you are interested to be part of our 24/7 team

Present in 3 continents, PRISM specializes in 4PL supply chain by integrating business and digital experts in the areas of Transport, Customs and Trade, allowing a high level of performance and transformation. We intervene through consulting missions and operations management services and position ourselves as strategic resources effectively engaged in the success of our clients. We follow a principle of obligation of results in which Performance (Ytp), visibility and Compliance prevail.

  • Billing Specialist

    6 months ago

    Subang Jaya, Malaysia DHL Full time

    We are hiring a talent who is attention to detail for numbers, knowledgeable in INCOTERMS and well-verse with the Ocean Freight business. - Ensure proper cut-off procedures at month-end closing. - Adhere to operational KPIs related to Billing, such as billing timeliness and Billing adjustments - Attend to escalations involving Billing issues to ensure smooth...

  • Executive, Billing

    5 months ago

    Subang Jaya, Malaysia DHL Full time

    We are looking for experienced Billing Executive who is well-versed with freight forwarding industry. Overall, this role consists of execution, verification and manage client's Billing and Invoices and most importantly, ensure accuracy of the billing are met as per the KPI standard. **Job Description**: - Responsible for timely and accurate invoicing as...

  • Executive, Billing

    6 months ago

    Subang Jaya, Malaysia DHL Full time

    We are looking for experiences Billing Specialist who are well-verse with freight forwarding industry. Overall, this role consists of execution, verification and manage the oversize cargo's client Billing and Invoices and most importantly, ensure accuracy of the billing are met as per the KPI standard. **Job Description**: - Responsible for timely and...

  • Billing Executive

    5 months ago

    Subang Jaya, Malaysia Geodis Malaysia Full time

    Job Descriptions Responsible to the Airfreight Billing Supervisor/Senior Billing Executive, your duties will include but not necessarily be limited to: - To ensure all Air Import & Export shipments are billed within the stipulated timeline of 3 days. - All cost and accruals must be correctly input in the job/consol level in NextGen. - To ensure both...

  • Executive, Billing

    3 months ago

    Subang Jaya, Malaysia DHL Full time

    *** We are hiring a talent to execute, verify and manage the Industrial Project Customer billing/invoicing **Responsibilities**: - Invoice customer accurately and on timely manner as per customer billing KPI set if required - Troubleshoot customer invoice dispute / query - Work with Finance - Credit Control team if necessary to resolve invoicing issues -...

  • Freight Coordinator

    6 months ago

    Subang Jaya, Malaysia FREIGHTCARE LOGISTICS SDN. BHD. Full time

    A Freight Coordinator is responsible for overseeing the logistics and transportation of goods from one place to another. Their primary role involves coordinating and managing the shipment of goods, ensuring they reach their destination safely, timely, and cost-effectively. Here's a detailed job description: **Job Title: Freight...

  • Freight Coordinator

    6 months ago

    Subang Jaya, Malaysia FREIGHTCARE LOGISTICS SDN. BHD. Full time

    A Freight Coordinator is responsible for overseeing the logistics and transportation of goods from one place to another. Their primary role involves coordinating and managing the shipment of goods, ensuring they reach their destination safely, timely, and cost-effectively. Here's a detailed job description: **Job Title: Freight...

  • Assistant Sea Freight Manager

    6 months ago

    Subang Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Assistant Sea Freight Manager - Subang Jaya** - To assist the Branch Manager, oversee and managing the whole Sea freight Department and providing guidance and necessary training to staff. - To secure new customers, service existing customers, attend to customers’ requests, and ensure customer satisfaction. - Monitoring daily activities of import/export...

  • Air Freight Billing Officer/executive

    6 months ago

    Subang Jaya, Malaysia Geodis Malaysia Full time

    Job Descriptions - To ensure all Air Import & Export shipments are billed within the stipulated timeline of 3 days. - All cost and accruals must be correctly input in the job/consol level in NextGen. - To ensure both creditor and debtor are correctly input in NextGen. - To ensure correct Branch and the respective Department are input in NextGen. - To ensure...

  • Freight Documentation Officer-freight Forwarding

    5 months ago

    Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Freight Documentation Officer.** **Salary: RM 2500-3800.** **Location: Kelana Jaya(5 working-day week), Petaling Jaya.** **Introduction**: Our business corporate client, a freight forwarding company is seeking enthusiastic and self motivated individuals to begin their career within this exciting fast paced international logistics...

  • Freight Documentation Officer-freight Forwarding

    5 months ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Freight Documentation Officer.**: - **Salary: RM 2500-3000.**: - **Location: Kelana Jaya, Petaling Jaya.** **Introduction** Our business corporate client, a freight forwarding company is seeking enthusiastic and self motivated individuals to begin their career within this exciting fast paced international logistics industry. You will be...

  • Freight Costing

    5 months ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Freight Costing and Billing Administrator.**: - **Salary: RM 3000-3500.**: - **Location: Kelana Jaya,SS7,Petaling Jaya.** **The role** The primary role is to invoicing out of charges to customers,ensure all shipments are billed and costed within the required timelines. It will involve and entail collating and assigning freight fees incurred by...

  • Freight Costing

    5 months ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Freight Costing and Billing Administrator.**: - **Salary: RM 3000-3500.**: - **Location: Kelana Jaya,SS7,Petaling Jaya.** **Responsibilities**: - The primary role is to invoicing out of charges to customers,ensure all shipments are billed and costed within the required timelines. It will involve and entail collating and assigning freight fees...

  • Freight Logistics Services Executive-freight

    5 months ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **[Executive Jobs in Freight Forwarding]** - ** Position: Freight Logistics Services Executive.**: - **Salary: RM 3000-4000.**: - **Work location: Kelana Jaya(SS7), Petaling Jaya.** **Introduction** Chrisjac is an established recruitment firm, servicing corporate clients in Malaysia for over two decades in staffing industry. As part of providing...

  • Freight Logistics Services Executive-freight

    5 months ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **[Executive Jobs in Freight Forwarding Sector]** - ** Position: Freight Logistics Services Executive.**: - **Salary: RM 3000-4000.**: - **Work location: Kelana Jaya(SS7), Petaling Jaya.** **Introduction** Chrisjac is an established recruitment firm, servicing corporate clients in Malaysia for close to three decades in staffing industry. As part of...

  • Freight Documentation Officer

    5 months ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Freight Documentation Officer.**: - **Salary: RM 2500-3500.**: - **Location: Kelana Jaya (SS7), Petaling Jaya.** **Introduction**: Our business corporate client, a freight forwarding company is seeking enthusiastic and self motivated individuals to begin their career within this exciting fast paced international logistics industry. You will be...

  • Freight Services Executive

    5 months ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Freight Services Executive.**: - **Salary: RM 2500-3500.**: - **Work location: Kelana Jaya, Petaling Jaya.** **Introduction** Chrisjac is an established recruitment firm, servicing corporate clients in Malaysia for over two decades in staffing industry. As part of providing value-added recruitment services to our long standing clients,...

  • Documentation Officer-freight Forwarding

    5 months ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Documentation Officer,Freight Forwarding.**: - **Salary: RM 2800-3500.**: - **Location: Kelana Jaya, Petaling Jaya.** **Introduction** Our business corporate client, a freight forwarding company is seeking enthusiastic and self motivated individuals to begin their career within this exciting fast paced international logistics industry. You...

  • Documentation Officer-freight Forwarding

    5 months ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Documentation Officer,Freight Forwarding.**: - **Salary: RM 2800-3500.**: - **Location: Kelana Jaya, Petaling Jaya.** **Introduction**: - Our business corporate client, a freight forwarding company is seeking enthusiastic and self motivated individuals to begin their career within this exciting fast paced international logistics industry. -...

  • Documentation Officer-freight Forwarding

    5 months ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Documentation Officer,Freight Forwarding.**: - **Salary: RM 2500-3500.**: - **Location: Kelana Jaya (SS7), Petaling Jaya.** **Introduction**: Our business corporate client, a freight forwarding company is seeking enthusiastic and self motivated individuals to begin their career within this exciting fast paced international logistics...