Executive, Billing

7 months ago


Subang Jaya, Malaysia DHL Full time

We are looking for experienced Billing Executive who is well-versed with freight forwarding industry. Overall, this role consists of execution, verification and manage client's Billing and Invoices and most importantly, ensure accuracy of the billing are met as per the KPI standard.

**Job Description**:

- Responsible for timely and accurate invoicing as per operational KPIs related to Billing.
- Audit costing and prepare Billing Instruction for final charges to invoice customer
- Attend to dispute and inquiries involving Billing issues to ensure smooth operations.
- Communicate with internal departments and external suppliers/vendors to resolve issues.
- To ensure quotation is in place before billing to avoid any dispute.
- Ensure timely dispatch/courier of invoices to customers.
- Cross-collaborate with Station CDZ/Operations to monitor return shipping documents.
- Responsible for customers' contract filing.
- Generate customer reports if necessary.

**Requirements**:

- Must possess Diploma/Bachelor's Degree in Logistics and Business or any equivalent field of studies.
- At least 2 years of working experience in the Billing role within the freight forwarding business.
- Skills require: Excellent in Analytical skills, Computer Literature, Sharp in Numbers and proactive in problem solving.
- Attributes require: Commitment to Excel, Communication skill and ability to influence others.


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