Billing Specialist
2 days ago
Develop and administer Billing plans and processes such as invoice generation to achieve accuracy and effective delivery of billing information to customers under the Oil & Gas and Industrial Project in line with internal and external policies and standards, regulations and compliance requirements.
- Develop and administer Billing plans and processes to achieve accurate and effective delivery of billing information to customers.
- Deliver Billing support services, operations and systems to required standards, policies, targets and schedule such as SLA and internal and external customer expectations.
- Execute processes and ensure compliance to provide timely billing and maintenance of customer accounts.
- Monitor and analyze system operations to ensure effective and timely delivery of billing information to customers.
- Implement billing operations using current technology to maximize effectiveness and accuracy of existing systems.
- Handle issues related to bill discrepancies such as incorrect rates, charges, etc., or direct queries to billing inquiry team.
- Develop solutions to complex billing problems and work with system designers to integrate these solutions with the existing systems.
- Assist with planning and implementing initiatives to ensure integration of current and future technologies.
- Resolve customer issues such as billing disputes, overdue payments, need for treatment plans, problems with data quality, etc.
- Prepare proposals for service improvements that will deliver higher quality and/or lower cost.
- Generate invoices based on purchase orders considering applicable discounts.
**Job Requirement**
- Bachelor's Degree in Logistics and Transportation or equivalent experience/qualification.
- Minimum 2 years working experience in freight forwarding background (Airfreight + Ocean Freight)
- Added advantage if you have sea freight experience/knowledge.
- Technical Skills require are invoicing, Microsoft Excel, CargoWise, Data Entry, Data Analysis, Problem solving, accounting knowledge.
- This role will be based in Subang Jaya, MCT Tower.
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