Forwarding Asst. Manager/manager

3 weeks ago


Senawang, Malaysia NIPPON KONPO (MALAYSIA) SDN BHD Full time

**RESPONSIBILITIES**:

- Develop new business opportunities, including tender analysis, solution design, pricing, engaging the operational teams to deliver in accordance with agreed customer service levels within the financial targets.
- Manage day-to-day operations, customer liaison and lead successful achievement of the departmental KPI.
- Handle import and export operation, handle and ensure accuracy and time-lines on all shipping activities.
- Manage operation and monitoring flow for Import & Export both captive and noncaptive customers with mínimal complaint from end customer.
- To manage all database related to HS CODE/Asean Countries/Asian and etc.
- To keep all site offices both Captive and Non captive customer updated on any changes of forwarding process such as (Permits, HS Code, CEPT, rulling, Licenses and etc).
- To liaise with customers, managing feedback in a manner that provides explanations, puts the customer at ease and demonstrates that the right corrective actions are put in place to prevent a reoccurrence.
- Actively reviewing operational procedures, identifying opportunities for improvement and promoting continuous improvement within the team.
- To deliver operational excellence across the business unit, continuously optimizing operations by implementing standard processes and best practices.
- Monitor, motivate and organize the operation team in term of planning, strategizing and implementing the task and duties in operations.
- Back up support if there any Forwarding operational issue at site office any time.
- Support for project assessment as when needed when assigned by HOD/Manager

**REQUIREMENTS**:

- Preferred have Kursus Ejen Kastam (KEK) certificate would be added advantage.
- Minimum 5 years of working experiences and knowledge in freight forwarding, shipping and transportation industries.
- Degree/Diploma in Logistics/Transportation/Business Management or equivalent.
- Prior work experience in trading, freight forwarding, logistics, transportations or maritime industries.
- Well-versed with customs and shipping documentations.
- Able to work & deliver within tight deadlines.
- Able to work independently with minimum supervision.
- Good written, interpersonal communication & presentation skills.
- Good computer knowledge in Ms. Excel, Ms. Word, and Ms. PowerPoint.
- Possess own vehicle and willing to travel.
- Required Language(s) : English & Bahasa Malaysia. (Japanese would be added advantage)
- Able to write & converse in Japanese would be added advantage.
- Full-time position available in **SENAWANG, SEREMBAN**:
**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- STM/STPM (preferred)

Expected Start Date: 03/04/2024


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